Service Time Plumbing LLC
Plumber · Keller, TX
Our verdict
Service Time Plumbing (Marques Johnson, Master Plumber): 5.0★ on 32 reviews, 38 analyzed all 5-star; fair_pricing cited 6 times, workmanship 7 times — owner-operated solo shop with Saturday evening availability confirmed.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 38 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Master Plumber credential (16 years experience, U.S. Navy veteran) cited across 3 reviews; corrected prior owner's incorrect water heater installation at no extra charge
Cited in 3 of the 38 reviews we analyzed.
Showed up Saturday evening, repaired busted backyard faucet in near-freezing temps after-hours — weekend and late-hour response confirmed
1 cited review
“He came out right away on a Saturday evening. He provided quality work, in a professional manner, for a very reasonable price.”
Cited in 2 of the 38 reviews we analyzed — 1 cited review not excerpted here.
No upsell policy confirmed across 3 reviews — won't push annual inspections or services not needed; made extra Lowe's trip for parts at no added cost
2 cited reviews
“Good rates, won't try to upsell you and will tell you straight. Best local plumber I have ever dealt with.”
“Marq was on-time, professional, and great to communicate with; he even went above and beyond to make trips to Lowe's at no extra cost for parts to fit the old shower, but I insisted he bill us for his time.”
What reviewers report — the concerns
We looked for patterns of complaints in the 38reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Marques came out for a busted backyard faucet in nearly freezing temperatures at a late hour. Not only did he fix the faucet, but gave some practical advice on how to manage the pipe in the future. We truly appreciate how quick and professional he was with us.”
“Honest, hard working, trustworthy and professional. I have used Marques a couple of times now and never been dissatisfied. Good rates, won't try to upsell you and will tell you straight. Best local plumber I have ever dealt with.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Jan 2024.
Across platforms
Should you hire Service Time Plumbing LLC?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need guaranteed sub-hour response for true emergencies
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Service Time Plumbing LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Service Time Plumbing LLCisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Haslet · Justin · Fort Worth · Newark