Roto-Rooter Plumbing & Water Cleanup
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Based on review analysis
1 concern
One review (20% of sample) reports abandoned work site with unsecured access boxes left open multiple days—suggests quality control gaps
Trust Score: 0/100 · Based on 1238 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 1238 Reviews Tell Us
Emergency Response
Exceptional emergency responsiveness—arrived within an hour and resolved the problem in the same timeframe
Emergency and burst pipe repair
What To Watch Out For
Inconsistent job completion—technician left access boxes open for at least 3 days after service call
One review (20% of sample) reports abandoned work site with unsecured access boxes left open multiple days—suggests quality control gaps
Quality & Professionalism
4 of 5 reviews highlight knowledgeable technicians who explain work clearly and clean up thoroughly
Named technicians (Roberto, Hernann) consistently praised for professionalism, friendliness, and customer service
Communication
Exceptional emergency responsiveness—arrived within an hour and resolved the problem in the same timeframe
4 of 5 reviews highlight knowledgeable technicians who explain work clearly and clean up thoroughly
Inconsistent job completion—technician left access boxes open for at least 3 days after service call
Respect for Your Home
4 of 5 reviews highlight knowledgeable technicians who explain work clearly and clean up thoroughly
Customer reviews
Reviews from Google, Yelp & more
Hernann was very knowledgeable, polite & respectful. What a huge sigh of relief when we had the house plumbing up & running again! Got to us within an hour & out of trouble within an hour, so all good. Thank you!
The technician was very knowledgeable and explained everything clearly before getting started. His performance was thorough he ensured everything was put back exactly as he found it - nice and clean. Excellent service.
Roberto came out to take care of our problem and I can’t say enough good things about this young man. He was very engaging and friendly and got along great with my husband. His Customer Service skills are amazing and his knowledge and expertise at fixing our problem gave us so much confidence that we picked the right company and they sent the best man for the job. AND, he left my bathroom spotless.We would not hesitate to call this company again if we have any issues and of course, we will be asking for Roberto. He is the best!!
One of your guys opened these access boxes at 717 sunny pine way Greenacres 33415 and just left them like this. 3 days later it’s still like this.
Roberto was excellent. He explained everything and took care of our problem quickly. He cleaned up afterward and was pleasant and courteous.
Business details
Service area
Based in West Palm Beach. Serves 5 nearby cities within 20 miles:
Roto-Rooter Plumbing & Water Cleanup