Roto-Rooter Plumbing & Water Cleanup
Plumber · West Palm Beach, FL · Open 24 hours per Google listing
Our verdict
Fast emergency response with excellent technician quality, but one incident of incomplete cleanup raises concerns about consistency.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #6 of 15 plumbers we've reviewed in Delray Beach, FL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness—arrived within an hour and resolved the problem in the same timeframe
1 cited review
“Got to us within an hour & out of trouble within an hour”
4 of 5 reviews highlight knowledgeable technicians who explain work clearly and clean up thoroughly
3 cited reviews
“thorough he ensured everything was put back exactly as he found it”
“He explained everything and took care of our problem quickly”
“Got to us within an hour & out of trouble within an hour”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Named technicians (Roberto, Hernann) consistently praised for professionalism, friendliness, and customer service
2 cited reviews
“He explained everything and took care of our problem quickly”
“Got to us within an hour & out of trouble within an hour”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One review (20% of sample) reports abandoned work site with unsecured access boxes left open multiple days—suggests quality control gaps
Cited in 1 of the 5 reviews we analyzed.
Inconsistent job completion—technician left access boxes open for at least 3 days after service call
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“One of your guys opened these access boxes at 717 sunny pine way Greenacres 33415 and just left them like this. 3 days later it’s still like this.”
Positive
“Hernann was very knowledgeable, polite & respectful. What a huge sigh of relief when we had the house plumbing up & running again! Got to us within an hour & out of trouble within an hour, so all good. Thank you!”
“The technician was very knowledgeable and explained everything clearly before getting started. His performance was thorough he ensured everything was put back exactly as he found it - nice and clean. Excellent service.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,238 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
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You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Delray Beach