Roto-Rooter Plumbing & Water Cleanup

Troy was quick to identify the problem and quick to resolve the problem. He was courteous, knowledgeable, and efficient. However, paying $50 a minute for his 5 minute fix was a lot. He even said he gave me a discount! I guess that is the going market today. I am howwever, pleased with the service and timely response.

I cannot give these guys enough stars!!! They were fabulous!! Polite, friendly, knowledgeable, efficient, and prompt. I have had 4 plumbers come to my house and tell me they needed to find the house clean out, then told me to have the flood cleaned up and call them back. Bob from Roto Rooter said “There is usually a clean out on the bottom of the stack.” I said, yeah, there is a thing sticking out there. He opened it and fixed the clog in under two hours, including having to run to the hardware store for parts. Why the other 4 plumbers did not do this, even when I pointed out the stack to them, is beyond me. The man who takes care of flood damage showed up before the plumber left and did his survey, and has contacted the insurance people. He has been in touch with me daily with updates. All of this was in less than 24 hours from me scheduling an appointment in the app. I should have called Roto Rooter in the first place. Murrysville PA office. 100% recommend.

Excellent service! From first phone call to new hot water tank installed in roughly 3.5/4 hours. Cant thank them enough for being able to assist on such short notice, Christian was great to work with!

RR was able to come quite quickly to my residence. The men who worked on my issues were very efficient! John and Corey knew their craft well.One gentleman was older, the other a little younger, but I noticed how well they worked together! A great mixture of inter generational work relationships in my opinion. There was also a gentleman named BJ who was Johnny on the Spot! He walked me through the upcoming process of what was to come. The only thing that bothered me was the numerous calls I got from RR regarding the job. I started getting confused, because I felt that the company should have had the chain a little more organized with their calls.

Very professional and great quality work. We had a leak in our refrigerator water line and Christian came by and had everything fixed in a timely manner.