Roto-Rooter Plumbing & Water Cleanup
Plumber · Pittsburgh, PA · Open 24 hours per Google listing
Our verdict
Arrives fast and fixes it right, but emergency service fees run steep—expect $250+ for quick jobs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in Pittsburgh, PA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency response speed: 3 of 5 reviewers specifically praised rapid arrival and same-day completion, including one sub-2-hour fix with parts run
2 cited reviews
“All of this was in less than 24 hours from scheduling.”
“Paying $50 a minute for his 5 minute fix was a lot.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
High technical competence: 4 of 5 reviews mention skilled, knowledgeable technicians who diagnosed and solved problems efficiently
3 cited reviews
“Very professional and great quality work.”
“All of this was in less than 24 hours from scheduling.”
“Paying $50 a minute for his 5 minute fix was a lot.”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Courteous field staff: Multiple reviews highlight friendly, polite, and professional technician interactions
2 cited reviews
“All of this was in less than 24 hours from scheduling.”
“Paying $50 a minute for his 5 minute fix was a lot.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Emergency pricing premium may apply: 1 of 5 reviews explicitly flagged $50/minute rates as shock sticker; confirm pricing structure upfront before after-hours dispatch
“Paying $50 a minute for his 5 minute fix was a lot.”
Pricing significantly above market: One reviewer paid $250 for a 5-minute repair ($50/min) and noted the technician claimed this was already discounted
“Paying $50 a minute for his 5 minute fix was a lot.”
Internal communication breakdown: Reviewer received numerous disorganized calls from the company during a single job, causing confusion
“Numerous calls confused me; company should organize better.”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“RR was able to come quite quickly to my residence. The men who worked on my issues were very efficient! John and Corey knew their craft well.One gentleman was older, the other a little younger, but I noticed how well they worked together! A great mixture of inter generational work relationships in my opinion. There was also a gentleman named BJ who was Johnny on the Spot! He walked me through the upcoming process …”
“Troy was quick to identify the problem and quick to resolve the problem. He was courteous, knowledgeable, and efficient. However, paying $50 a minute for his 5 minute fix was a lot. He even said he gave me a discount! I guess that is the going market today. I am howwever, pleased with the service and timely response.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 4,208 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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