J&A Heating, Cooling, Plumbing, & Electrical
Plumber · Pittsburgh, PA · Open 24 hours per Google listing
Our verdict
Excellent at showing up fast and doing quality work, but pricing is opaque with surprise add-ons that can balloon costs dramatically.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #2 of 15 plumbers we've reviewed in Pittsburgh, PA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviewers praise technician professionalism, friendliness, and clear communication during appointments
2 cited reviews
“Techs offered courteous and great communication in alerting us as to when they would arrive.”
“Work was scheduled quickly, all four workers were friendly, cleaned up after themselves.”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Fast scheduling and quick response times, with work completed within promised timeframes
1 cited review
“Work was scheduled quickly, all four workers were friendly, cleaned up after themselves.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Thorough workmanship on electrical and HVAC jobs with attention to detail and cleanup
1 cited review
“Work was scheduled quickly, all four workers were friendly, cleaned up after themselves.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One detailed account of pre-job camera inspection showing no issues, yet post-job discovery of roots requiring $5,000 additional work—suggests either inspection failure or misleading diagnostic practices
“Water on floor because tub had not been put back properly and piping was leaking.”
Red flag
Customer spent $22,000+ across two jobs with J&A over two years on single-bathroom home with recurring issues; pattern suggests either chronic underestimation or incomplete initial fixes
“Water on floor because tub had not been put back properly and piping was leaking.”
Major pricing concerns: initial $10,000+ quote did not disclose potential for substantial additional charges, followed by $5,000 surprise add-on mid-project
“Water on floor because tub had not been put back properly and piping was leaking.”
Warranty terms appear conditional and tied to accepting additional paid work, not clearly disclosed upfront
“Water on floor because tub had not been put back properly and piping was leaking.”
Quality control failure: tub reassembly left piping leaking the morning after completion, risking water damage
“Water on floor because tub had not been put back properly and piping was leaking.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I occasionally had water coming up from my floor drain when I did laundry so I called J&A and they gave me a quote of over $10,000 to fix the issue. It was a ton of money but I had to get it fixed so I had them do the work. After the work was finished, the supervisor called me to say there would need to be an add-on job that would cost $5000 on top of the $10,000 because of roots in the sewer line. Two things: 1) He …”
Positive
“GREAT first time experience. Techs, Darren & Noah offered courteous and great communication in alerting us as to when they would arrive for our appt and were most methodical checking out all components of our AC inside and out! Will definitely want those guys to be the inspectors for our furnace check up come fall. Thank you”
“My mom recently had to get a new electrical panel installed in her house. Derek, Ella and Josh from J&A came out to do the installation and did a fantastic job! They showed up around 8:30am and Derek explained exactly what they would be doing and how they were going to do it. After that, they got right to work. They were friendly, very professional and stayed on task. Anytime I had a question during the …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 4,577 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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