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Roto-Rooter Plumbing & Water Cleanup

Olympia, WA
4.8(1018 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Fair Pricing ✓

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 1018 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 1018 Reviews Tell Us

Emergency Response

Exceptional after-hours emergency response: two reviews explicitly mention fast response to late-night calls (one at 11:23pm, one at 5:12am), with crews arriving promptly to assess and repair

Emergency and same-day calls

What To Watch Out For

No significant concerns found in reviews ✓

Quality & Professionalism

All five reviews praise diagnostic and repair quality; technicians thoroughly investigate root causes and complete work 'in a very timely manner'

Communication

Transparent communication throughout service: four reviews highlight technicians keeping customers informed, explaining next steps, and answering questions patiently

Pricing

Cost-conscious solutions: at least one reviewer noted technician 'found the solution from a great cost perspective' after other plumbers couldn't offer reasonable pricing

Fast ResponderFair PricingGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

N
Niharika Reddy

We experienced a plumbing issue with a leaking shower pipe that started with a noticeable hissing sound. After calling Roto-Rooter and explaining the situation, I was impressed by how quickly they responded, especially since it was already late in the evening. Britt and Blake arrived promptly and immediately began investigating the issue. They took the time to thoroughly inspect the problem, identify the root cause, and keep me informed throughout the entire process. I appreciate how they involved me at every step, providing clear updates and explaining what they were finding. Once the issue was identified, Blake completed the plumbing repair, and the result was perfect. They also patiently walked me through the next steps and answered all of my questions. Their professionalism, attention to detail, and excellent customer service made a stressful situation much easier to handle. I am very pleased with the quality of their work and highly recommend Roto-Rooter, especially Britt and Blake. Happy customer!

L
Lisa Hilts

Okay right off the bat. Roto Rooter is by far the most honest straight off top notch plumbing and water clean up company!! I had a new septic tank replaced less then 2 years ago...what my tank needs pumping? Woahness.....Excavation Field Supervisor, Craig Costenbader, went far and beyond to succeed in his diagnosis. He is one smart solid problem solver. He explained in detail solution to solve the problem...even my constant questions and thoughts. I will always call Roto Rooter First! Craig Thank you so much!!! Plumber/ Service Technician, Tony Kleiner completed the job with his Specialist mindset. Tony your honesty, professionalism and awesome demeanor were exceptional. Thank you so much. Thanks Roto Rooter!!!!😊

D
Dexter Bell

Blake R. is one of the best Roto-Rooter service employee whom provided services for me. He went beyond the call of duty to complete a difficult task, that other plumbers whom came out to make the repairs but couldn't offer any solutions that were reasonable from a cost standpoint. Blake through his resource found the solution from a great cost perspective to complete the work way beyond satisfactory in fact excelent work while working on the Delta Bath Hot Water Value that would leak when in use.

M
Maricel Gabriel

We experienced our toilet not draining the Sunday night before Thanksgiving 2025. Jesse and Andrew came, explained the process, and when we were worried about the drain not clearing, they reassured us, talked about our options and that they would change over to a larger bit on the their cable and try again. Jesse and Andrew were professional and amazing! Unfortunately, for us there was a bigger problem with our sewer line. Alex came with his camera scope and there was indeed a blockage that was most likely caused by a failure of our sewer line. He went over our options that night and we agreed on a plan. Next morning Nathan came and did wonderful work and cleared a 20 feet long blockage in our line. Alex scoped the line and was able to determine the cause, for lack of a better term, our sewer line was broke, not draining, and was accumulating waste. Sean and Adam were professional and amazing at fixing the problem, by installing a liner, even in the rain. Alex was wonderful, he explained everything along the way, and communicated what would occur and why. Throughout this whole process, each person who worked on our problem was professional, communicative, and hard working. Would I recommend their services?Absolutely, I would and have already recommended them to people who I've told about our sewer line.

R
R Johnson

Brett was very professional, knowledgeable and detail oriented in his job. He quickly assessed and located the damaged pipe and had it fixed in a very timely manner. I was very pleased with his performance.

Business details

Phone
(360) 742-5301
Address
825 Legion Way SE Ste A, Olympia, WA 98501, USA
Hours
Open 24 hours

Service area

Based in Olympia. Serves 4 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
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Roto-Rooter Plumbing & Water Cleanup

4.8$
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