Roto-Rooter Plumbing & Water Cleanup
Plumber · Olympia, WA · Open 24 hours per Google listing
Our verdict
Dispatches crews within hours even for late-night emergencies and solves tough problems affordably, with consistently excellent workmanship across all five reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 15 plumbers we've reviewed in Olympia, WA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional after-hours emergency response: two reviews explicitly mention fast response to late-night calls (one at 11:23pm, one at 5:12am), with crews arriving promptly to assess and repair
2 cited reviews
“quickly they responded, especially since it was already late in the evening.”
“Craig went far and beyond to succeed in his diagnosis.”
All five reviews praise diagnostic and repair quality; technicians thoroughly investigate root causes and complete work 'in a very timely manner'
4 cited reviews
“quickly they responded, especially since it was already late in the evening.”
“quickly assessed and located the damaged pipe and had it fixed in a very timely manner.”
“Blake found the solution from a great cost perspective to complete the work excellent.”
“Craig went far and beyond to succeed in his diagnosis.”
Cited in 5 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Transparent communication throughout service: four reviews highlight technicians keeping customers informed, explaining next steps, and answering questions patiently
2 cited reviews
“quickly they responded, especially since it was already late in the evening.”
“Craig went far and beyond to succeed in his diagnosis.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Cost-conscious solutions: at least one reviewer noted technician 'found the solution from a great cost perspective' after other plumbers couldn't offer reasonable pricing
1 cited review
“Blake found the solution from a great cost perspective to complete the work excellent.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“We experienced a plumbing issue with a leaking shower pipe that started with a noticeable hissing sound. After calling Roto-Rooter and explaining the situation, I was impressed by how quickly they responded, especially since it was already late in the evening. Britt and Blake arrived promptly and immediately began investigating the issue. They took the time to thoroughly inspect the problem, identify the root …”
“Okay right off the bat. Roto Rooter is by far the most honest straight off top notch plumbing and water clean up company!! I had a new septic tank replaced less then 2 years ago...what my tank needs pumping? Woahness.....Excavation Field Supervisor, Craig Costenbader, went far and beyond to succeed in his diagnosis. He is one smart solid problem solver. He explained in detail solution to solve the problem...even my …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,018 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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