Roto-Rooter Plumbing & Water Cleanup of New Braunfels
Plumber · New Braunfels, TX · Open 24 hours per Google listing
Our verdict
Techs arrive within an hour and walk you through everything without upselling—all five reviewers gave 5 stars, with multiple praising transparent communication and quick fixes.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 15 plumbers we've reviewed in New Braunfels, TX · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Arrives quickly on emergency calls: two reviews specifically mention same-day/within-one-hour response during off-hours (including 3am call)
1 cited review
“Tech showed up within the hour as promised, work very clean and quick.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Thorough diagnosis and explanation: four reviewers explicitly mention techs explaining the problem clearly and educating homeowners rather than rushing to upsell
1 cited review
“He walked me through every step, didn't upsell, did exactly what he said.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Fast, efficient work with minimal disruption: three reviews note quick completion times and clean job sites
2 cited reviews
“He was fast and efficient.”
“Tech showed up within the hour as promised, work very clean and quick.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Honest pricing practices: one reviewer explicitly praised no upselling and honest communication about costs before work began
1 cited review
“He walked me through every step, didn't upsell, did exactly what he said.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Jason was great to work with. He walked me through every step he was going to take to find and fix the issue, which I really appreciated. He didn’t try to upsell me on anything I didn’t need and did exactly what he said he would do. He explained the best course of action and got my input before moving forward. Overall, a very professional and straightforward experience.”
“Darrell did a great job at replacing a leaking toilet hose. He was fast and efficient. I would highly recommend him to others needing plumbing repairs!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 665 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Roto-Rooter Plumbing & Water Cleanup of New Braunfels?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Drain and sewer work
Hire if
- You need a plumber who actually shows up when scheduled
- You need clear communication and upfront explanations
Think twice if
- You need guaranteed sub-hour response for true emergencies
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Roto-Rooter Plumbing & Water Cleanup of New Braunfels?
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More plumbers in New Braunfels, TX
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Nearby: New Braunfels · San Marcos · Bulverde · Fischer