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Roto-Rooter Plumbing & Water Cleanup

Homewood, AL
4.8(2999 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Based on review analysis

RED FLAGS

1 concern

Technician error resulting in hidden water damage (burst pipe inside wall) with delayed discovery and manager denial of responsibility—critical red flag for potential liability exposure on emergency calls

Trust Score: 0/100 · Based on 2999 reviews

Solid pickSolid pick
4.8Google

Our Verdict

Hire with Conditions

#14 of 16 in Homewood, AL

Best for
  • Budget-conscious homeowners
  • Whole-house repiping
  • Emergency and burst pipe repair
Avoid if

No major caveats

Hire if: You need transparent, predictable pricing with no surprise fees

Hire if: You need fast same-day or after-hours response

Caution if: You need predictable, consistent service across every visit

Caution if: You need warranty-grade work on a complex or high-stakes install

Caution if: You need detailed walkthroughs and written estimates before work starts

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 2999 Reviews Tell Us

Emergency Response

4 of 5 reviews explicitly praise same-day or day-of emergency response and scheduling

Emergency and burst pipe repair

What To Watch Out For

One review reports technician caused significant internal pipe damage during work, with management refusing accountability and homeowner forced to hire contractors for plumbing, cabinetry, wall, and floor repairs

Technician error resulting in hidden water damage (burst pipe inside wall) with delayed discovery and manager denial of responsibility—critical red flag for potential liability exposure on emergency calls

Quality & Professionalism

Multiple reviews highlight professional, courteous technicians by name and commend efficiency

Communication

3 of 5 reviews mention transparent pricing communication upfront before work begins

Respect for Your Home

One review reports technician caused significant internal pipe damage during work, with management refusing accountability and homeowner forced to hire contractors for plumbing, cabinetry, wall, and floor repairs

Pricing

3 of 5 reviews mention transparent pricing communication upfront before work begins

Clean & ProfessionalGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

C
Chris Fletcher

Roto-Rooter was fantastic in our time of need. They came out day-of to assess our plumbing emergency, offered immediate recommendations on how to address the issue and put us on their schedule quickly to get our water back up and running. Everyone we worked with was professional and we haven't had any issues since the repair. Would absolutely recommend this team if you need emergency plumbing work.

F
Fredrick Williams

Contacted Roto-Rooter today and requested same day service due plumbing was backing up. Representative assured me someone would come out today and at my convenience. The technician that showed up was Mr. Alex, he arrived precisely on time and after I explained the trouble he immediately explained the possible problems and prior to beginning the work he advised the exact cost. Mr. Alex went straight to work and within several minutes the job was completed. Due to his professionalism I will definitely be calling on Roto-Rooter again whenever the need arises and I will request for Mr. Alex. Five Stars and above to you Mr. Alex!!

M
Matt Sajpel

Todd the field supervisor was able to come out and assess my problem and had someone come and fix my leak the same day. Phil came to repair a leak in my concrete slab. Technician Phil was outstanding! He was very quick, efficient, and professional. Highly recommend! The time that this was able to be done exceeded my expectation.

M
Maher Qashou

Unpleasant experience with this company. Their tech busted a drain pipe inside the wall; it started leaking inside the wall and it took us few weeks to notice when our kitchen hardwood floor started buckling. His manager offered no help and didn’t want to be responsible for any of it. Had to hire contractors to fix my plumbing, cabinets, wall and floor. Not to mention the inconvenience since our kitchen was out of commission for few days

L
Lyn whitte

After having two plumbers to come out 6 times to no avail. Roto Rooter came out once for a consultation, once to repair and a 3rd time to fix the shattered pipe that another company did in the street. I’ll recommend them to anyone. They ran their camera in our line and found the problem immediately. Jose and his helper did an awesome job. The supervisor Kevin was very professional and informative. There were two other guys and they were helpful also. Their team work made our dream work!!! Thanks for all of your professional, hard work. The pictures don’t do any justice to the hard work they preformed.

Business details

Phone
(205) 928-5093
Address
505 20th St N #125, Birmingham, AL 35203, USA
Hours
Open 24 hours

Service area

Based in Homewood. Serves 13 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Roto-Rooter Plumbing & Water Cleanup

4.8$
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