Roto-Rooter Plumbing & Water Cleanup
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 394 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 394 Reviews Tell Us
Emergency Response
Responds to emergency calls in the middle of the night with compassion and urgency—reviewer called at 3am with water damage and crew arrived by 8am to provide immediate assistance
Fast diagnosis and efficient repairs—3 reviewers highlight quick response assessment and problem resolution within hours
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Not enough data to identify consistent weaknesses—all sampled reviews are positive; one reviewer experienced a job requiring specialist follow-up, which may indicate variable technician expertise levels
Quality & Professionalism
All 5 reviews rate service 5/5 stars with consistent praise for professionalism, efficiency, and clear communication throughout the job
Honest about skill limits and escalates appropriately—technician informed supervisor when issue exceeded his expertise rather than overcharging for incomplete work
Communication
All 5 reviews rate service 5/5 stars with consistent praise for professionalism, efficiency, and clear communication throughout the job
Pricing
Willing to negotiate pricing and work with customers on cost—one reviewer notes they 'worked with me on price'
Customer reviews
Reviews from Google, Yelp & more
GREAT SERVICE! Thank you to Tim Robinson for finding my cat she’s safe and sound! If you guys needs great service Tim is the guy!
3am I'm cleaning up water didn't know what to do called Roto-Rooter. Came out at 8isham and Mark immediately assisted me on the highest level. From explaining to me, having the knowledge, and being compassionate. Thank you so much for helping me even with me crying he assisted me.
Angel was great! He was very informative on the issue I was having with my pipes. I’m glad he was sent out. Even tho the problem wasn’t fixed he informed his supervisor because the issue had gone passed his skill set. So now we are waiting for that appointment in order to get a clear understanding as to what is blocking our pipes.
I had an incredible experience with this plumbing service! They were quick to respond, assessed problem, accurately, and fixed it efficiently. The plumber was professional, friendly, and explained everything clearly my plumbing problem has been resolved and I couldn’t be happier with the service. If you’re having a problem similar to mine, I highly recommend this company service. It’s called Roto-Rooter. The person I recommend due to my family experience is Felipe.
They were able to get their guys out to fix a backed up line in less than 24 hours, worked with me on price, were very polite, & explained everything they were doing. Great customer service! Glad I called them!
Business details
Service area
Based in Angleton. Serves 9 nearby cities within 20 miles:
Roto-Rooter Plumbing & Water Cleanup