Roto-Rooter Plumbing, Drains & Water Cleanup
Plumber · Lafayette, IN · Open 24 hours per Google listing
Our verdict
Excellent technicians with stellar responsiveness and workmanship, but a concerning pattern of incomplete diagnostics leading to expensive return visits.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 13 plumbers we've reviewed in Lafayette, IN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response—called at night, callback within 10 minutes and next-day scheduling
1 cited review
“received a return call within 10 minutes, scheduled next day”
Consistently praised technician professionalism and expertise across 4 of 5 reviews
2 cited reviews
“Braden very professional, knowledgeable, does very good work”
“received a return call within 10 minutes, scheduled next day”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Transparent communication—technicians explain work in detail and set proper expectations
1 cited review
“received a return call within 10 minutes, scheduled next day”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One review describes repeated callback failures on same issue, with company suggesting expensive upsell ($500 sewer jetting) only after initial misdiagnosis—suggests diagnostic gaps
Cited in 1 of the 5 reviews we analyzed.
Incomplete initial diagnosis led to three failed repair attempts before suggesting proper solution, then charging additional $500 for correct approach
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Chris & Travis were very friendly and explained everything thoroughly! They let me watch everything so I understood too. Chris crawled under my house to be sure where pipe ran & its a very tight squeeze! Excellent service & really nice guys! Definitely recommended, 3 month guarantee is a huge relief too! Had to call them back as after a few days same problem. They came back & again everything seemed good! After 3 …”
Positive
“Braden did an excellent job. Very professional and knowledgeable and does very good work. He was very friendly and answered any question I had while replacing our water pressure tank. Would recommend Braden and Roto-Rooter for all your plumbing needs.”
“Tommy was great, he was here all damn day poor young man! He was polite and friendly and didn't mind my little dog wanting to help him, lol I kept him away best I could, it was all good! Tommy did amazing job! He put my new sink in and then I was working on the woodwork! It's so much better!!!!!!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 564 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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