Roto-Rooter Plumbing & Drain Service
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Trust Score: 0/100 · Based on 1036 reviews
Our Verdict
#11 of 13 in Myrtle Beach, SC
- Emergency and same-day calls
- You're highly price-sensitive
Hire if: You need high-quality work that holds up over time
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 1036 Reviews Tell Us
Emergency Response
Same-day appointment for tankless water heater service called morning; Glenwood arrived within an hour and showed photos of all work completed
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses
Quality & Professionalism
Removed a full-diameter tree root several feet long from sewer line, repaired bad pipe section under garage, added 2-way cleanout — all in one visit with tile preserved
Eric Walker worked most of a full day, fully explained scope before starting, and completely cleaned up the work site after — cited in 1 of 5 reviews
Communication
Eric Walker worked most of a full day, fully explained scope before starting, and completely cleaned up the work site after — cited in 1 of 5 reviews
Customer reviews
Reviews from Google, Yelp & more
Paul did an outstanding job taking care of the work I needed done in my primary bathroom. He went above and beyond to resolve a few preexisting issues with the plumbing and everything came out perfect!! Will definitely use again and highly recommend.
Called in the morning to schedule a tankless water heater service. Was given an appointment for the same day. Glenwood arrived within an hour and when was able to flush out my hot water heater. He was very thorough and explained what he did , and showed me all of the pictures. A+
I Had an issue with my plumbing. I wasn’t sure if it was plumbing or septic related. Called the office and they were very understanding and able to come out to the house the following day. My service pro Eric Walker Arrived on a timely manner He was very respectful and professional. I asked many questions. Eric answered each of my questions with a pleasant smile and an explanation that made me feel at ease. Another service pro arrived at the house for possible video of the septic/ litch field area. They were both very professional and found the problem right away. I would definitely recommend this company for any plumbing issues. Cannot thank them enough for their services.
I was simply going to replace a toilet that wasn't emptying very well. I discovered the cause was a tree root. It looked like an Alien. I called my plumber, he said better call Roto Rooter. Glen and Drew came right out the next morning to remove the root, a couple feet long and the full diameter of the pipe, checked my system by video camera and found the entry point of the root and a bad section of pipe all the way out under my garage. They fixed both and added a 2 way cleanout, the builder hadn't done that back in 2000. Glen did a wonderful job carefully removing tile without breaking any, did the repair like a brain surgeon, put the tile back as it was and installed the toilet. Brilliant work. They cut a section of garage floor, replaced the bellied section of pipe and added the 2 way cleanout. All good now. Thank you. Oh..Kathy in the office, great communication skills..,nothing happens without that.
Eric Walker was our technician and did a fantastic job! He was on time, polite, friendly, thorough in his explanation of the work he was going to do, completely cleaned up the work site, and worked tirelessly most of a day. We would happily recommend Roto-Rooter and will certainly use them to complete a future project that we discussed with their engineer and may have done. Thank you, Eric!
Business details
Service area
Based in Myrtle Beach. Serves 3 nearby cities within 20 miles:
Roto-Rooter Plumbing & Drain Service