Roto-Rooter
Plumber · Muskogee, OK · Open 24 hours per Google listing
Our verdict
4.9★ across 13 reviews — thin base but perfect signals; 5 of 5 analyzed 5-star; tech Mr. Kim remembered prior visit details on a return call, and service arrived quickly on a 24-hour call.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #7 of 15 plumbers we've reviewed in Jenks, OK · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast arrival on a 24-hour call impressed reviewer who found it 'unusual' given typical waits — cited in 1 of 5 analyzed reviews
1 cited review
“Mr Kim provided excellent service again as he has been at my home before. He also remember some of the issues we had previously which helped as you can imagine. Super happy with the service especially how quickly someone actually came out I was very impressed I know it's probably unusual but I'm still very excited thank you.”
Consistent experience across multiple visits — tech recalled prior issue history on a return call, per 1 review
2 cited reviews
“Mr Kim provided excellent service again as he has been at my home before. He also remember some of the issues we had previously which helped as you can imagine. Super happy with the service especially how quickly someone actually came out I was very impressed I know it's probably unusual but I'm still very excited thank you.”
“Wow, great service and fast! I've used Roto-Rooter several times and they've been excellent every time. They're always on time, professional, and efficient. They get the job done right the first time. It's reassuring to work with a company that's consistent and dependable.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Only 13 total Google reviews — very limited data; all 5 analyzed are 5-star, leaving no critical signal visible
“Wow, great service and fast! I've used Roto-Rooter several times and they've been excellent every time. They're always on time, professional, and efficient. They get the job done right the first time. It's reassuring to work with a company that's consistent and dependable.”
1 more cited review
“Timely service at a reasonable price. Thanks Roto Rooter”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Always great experience with Roto Rooter. James was very professional and wasted no time in getting the job done.”
“Wow, great service and fast! I’ve used Roto-Rooter several times and they’ve been excellent every time. They’re always on time, professional, and efficient. They get the job done right the first time. It’s reassuring to work with a company that’s consistent and dependable.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 13 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Roto-Rooter?
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Roto-Rooter?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.