Roto-Rooter Des Moines
Plumber · Grimes, IA · Open 24 hours per Google listing
Our verdict
Consistently excellent workmanship and communication with same-day responsiveness, but pricing fairness data is completely absent from customer reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #12 of 15 plumbers we've reviewed in West Des Moines, IA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
5 of 5 reviewers praise professional communication and explanation of work performed
Cited in 4 of the 5 reviews we analyzed.
Staff members Josh, Jordan, and Rome are repeatedly praised by name across 5 reviews for exceptional technical skill and customer service
Cited in 4 of the 5 reviews we analyzed.
2 reviewers report on-time arrival and advance notice of technician dispatch
Cited in 1 of the 5 reviews we analyzed.
Demonstrated ability to solve complex plumbing problems with innovative approaches beyond standard drain cleaning
2 reviewers note reliable long-term relationship (multiple visits over years with consistent quality)
Cited in 2 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing fairness dimension scored 0/100 with zero customer reviews mentioning pricing, costs, or billing disputes—unable to validate pricing competitiveness
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I’m an active real estate agent who just sewer scope inspection with the technician named Josh! I could not have been more impressed with the professional nature in which he conducted the work ,explained every step and overall did a fantastic job.”
“Just had a five-star experience with Roto-Rooter. I have a 100-year old house with plumbing issues, and need a sewer cleanout about once a year. I’ve been using Roto-Rooter for several years now, and my tech today Josh was top notch. Excellent communication from start to finish. They let me know they were coming, were on time, courteous and tidy, I couldn’t ask for a better experience. Josh suggested a few things …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 420 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
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