Rooter Express
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 13 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 13 Reviews Tell Us
Emergency Response
Exceptional emergency response time—multiple reviewers report arrival within 1 hour of calling
Complex jobs completed quickly and correctly—3 toilets fixed in under 1 hour, full bathroom renovations done right
Emergency and same-day calls
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
All 5 reviews praise professionalism, courtesy, and attention to detail (e.g., booties, protective cloths)
Thorough communication throughout the job, with named staff (Tim, Ken, Virginia) coordinating setup and updates
Communication
Thorough communication throughout the job, with named staff (Tim, Ken, Virginia) coordinating setup and updates
Customer reviews
Reviews from Google, Yelp & more
They came and pumped my septic tank. They were able to get to me the next day. Workers were honest and very helpful.
I cannot recommend this company highly enough. Tim is our go-to guy. He is extremely punctual, professional, informative, and kind as can be. My wife and I are extremely thankful for him and Rooter Express. Thank you!
I am renovating my rental house and needed new sinks, and toilets in three bathroom including all new valves. Also kitchen sink and dishwasher hookup. Ken came out with a helper to do the job. He was absolutely a knowledgeable, professional plumber who was informative and courteous. Everything is working like brand new. Also I appreciated communicating with Virginia who set up and coordinated the work they performed. They are a totally honest hard working plumbing company. I highly recommend them.
I was having company come for the week-end, and I had 3 stopped up toilets. I called Rooter Express and they were there within an hour. They were such Professionals, with booties on, they put a cloth down where they were working. I was so impressed with this Company. They came in, fixed my stopped up toilets, left everything just as they had found it. If anyone is looking for a Plumbing Company, I highly recommend this company.
I had these Guy's out at my house to look at my plumbing, ( all my plumbing was backing up), they came in and had everything working properly within 30 minutes. I would highly recommend this Company to anyone.
Business details
Service area
Based in Conway. Serves 2 nearby cities within 20 miles:
Rooter Express