Rooter Express
Plumber · Conway, SC · Open 24 hours per Google listing
Our verdict
Arrives within an hour for emergencies and executes jobs flawlessly, with consistently honest communication from booking through completion.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency response time—multiple reviewers report arrival within 1 hour of calling
1 cited review
“there within an hour. They were such Professionals”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
All 5 reviews praise professionalism, courtesy, and attention to detail (e.g., booties, protective cloths)
3 cited reviews
“there within an hour. They were such Professionals”
“knowledgeable, professional plumber. Everything working like brand new”
“extremely punctual, professional, informative, and kind”
Thorough communication throughout the job, with named staff (Tim, Ken, Virginia) coordinating setup and updates
2 cited reviews
“extremely punctual, professional, informative, and kind”
“knowledgeable, professional plumber. Everything working like brand new”
Complex jobs completed quickly and correctly—3 toilets fixed in under 1 hour, full bathroom renovations done right
1 cited review
“knowledgeable, professional plumber. Everything working like brand new”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“They came and pumped my septic tank. They were able to get to me the next day. Workers were honest and very helpful.”
“I cannot recommend this company highly enough. Tim is our go-to guy. He is extremely punctual, professional, informative, and kind as can be. My wife and I are extremely thankful for him and Rooter Express. Thank you!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 13 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2023.
Own Rooter Express?
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Find plumbers near you
Rooter Expressisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Myrtle Beach · Murrells Inlet