Rochester's plumbing and backflow services LLC
Plumber · Seneca, SC · Open 24 hours per Google listing
You call them directly — we don't sell your info or route the call.
Our verdict
Same-day emergency response with transparent pricing and zero upselling—Stephen's the plumber who explains problems instead of inventing them.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #11 of 13 plumbers we've reviewed in Seneca, SC · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional same-day emergency response: 2 of 5 reviewers explicitly mention same-day arrival and completion
1 cited review
“came out the same day, found the issue and got us fixed up the same day”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Transparent pricing and active cost-saving: 3 of 5 reviews highlight fairness, refusing unnecessary upsells, and refunding unused materials
2 cited reviews
“explained the problem and saved me money”
“communicated when he was able to come and maintained that communication”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Reliable communication before and during service: 2 of 5 reviews praise proactive updates about arrival time and status
2 cited reviews
“communicated when he was able to come and maintained that communication”
“came out the same day, found the issue and got us fixed up the same day”
Strong trustworthiness and willingness to help beyond scope: Reviewers mention honesty, handling multiple issues, and treating customers like family
1 cited review
“communicated when he was able to come and maintained that communication”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Thank you Stephen! You were professional , knowledgable and got the job done.He explain the problem and saved me money. I will definitely be calling you again.”
“Stephen came out the same day we reached out, was incredibly kind and respectful, found the issue and got us fixed up the same day. We are so grateful and would recommend his services to anyone. Super affordable and great work!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 25 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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