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Roberts Heating, Cooling and Plumbing

West Des Moines, IA
5(333 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Fair Pricing ✓

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 333 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 333 Reviews Tell Us

Emergency Response

Exceptional emergency responsiveness: technician arrived within 30 minutes of after-hours call during storm damage

Emergency and same-day calls

Emergency and burst pipe repair

What To Watch Out For

No significant concerns found in reviews ✓

Quality & Professionalism

5 of 5 reviews praise politeness, professionalism, and communication throughout service process

Communication

Exceptional emergency responsiveness: technician arrived within 30 minutes of after-hours call during storm damage

5 of 5 reviews praise politeness, professionalism, and communication throughout service process

Pricing

Fair, transparent pricing explicitly mentioned by multiple reviewers

Fair PricingClean & ProfessionalGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

C
CAROL BURNS

After a storm last night our AC quit working. I called the after hours phone and spoke to Marcus and he was there in 1/2 hour!! He evaluated our problems and had the parts to fix it on the spot and we are so appreciative!!!! He is a super nice guy and very knowledgeable. We have our HVAC and AC and water heater thru Roberts and everything lasts longer than it should and they really take care of their customers. Highly recommend this business and appreciate all their employees and how they take care of them. Marcus is a super friendly guy who made our day!! Thanks again Marcus and Roberts Heating and cooling!! Tony and Sue from Pleasantville

N
neil hampton

Roberts is absolutely amazing. They have been our go to for about 25 years. All employees are fantastic. Michelle and Gloria in the office are the best. They really take care of us and will notify us if we forget to schedule our maintenance service. They are also on top of our needs when we call for service. Emergency services are very timely and all requests are scheduled within a timely period. Highly recommend to everyone. Great friendly people, great service, and very reasonable pricing. Make sure to give them a call!!!

W
Wanda Walker

We couldn't be happier with the service we received from Roberts! They have been great to work with ~ punctual, professional and incredibly communicative every step of the way. They worked on our geothermal unit and did a fantastic job. Their pricing was really fair, which we greatly appreciated. I highly recommend them to anyone in need of heating, cooling or plumbing services!

K
KIRK “KNLHAWORTH” Haworth

Ben came to our house a week ago and determined we needed a new A/C unit and a pump for our floor heat. Ben and Marcus came today and installed A/C Unit and pumps, they were both very polite and professional. They both did an excellent job and did a nice job explaining everything. We are thoroughly impressed with how quiet the A/C unit is and can’t even hear it running. I would also like to give kudos to Gloria as well. We have used Robert’s multiple times and am always impressed with her professionalism and great customer service, she is always so polite on the phone. I would highly recommend Robert’s for any of your home service on heating and cooling.

D
Daniel Schellhase SR

New A/C and furnace installed today by Roberts Heating and Cooling out of Carlisle, IA. Big thanks and shoutout to Ben and Tanner for their great work, professionalism, and craftsmanship! Crew arrived at 8:30am and was all done by 4:00pm. Last summer I had the owner, Andy Roberts, out for lack of cold air and he found a leak! He provided a temporary solution to get us through the summer and ordered a new system for us! Thanks to this Veteran-owned local company for their outstanding service and professionalism. Highly recommend!

Business details

Phone
(515) 989-0106
Address
290 S 1st St, Carlisle, IA 50047, USA
Hours
Varies — check website

Service area

Based in West Des Moines. Serves 7 nearby cities within 20 miles:

Last updated June 26, 2026 · Data from Google Reviews
0

Roberts Heating, Cooling and Plumbing

5.0$
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