Mr. Rooter Plumbing of Des Moines
Plumber · Grimes, IA · Open 24 hours per Google listing
Our verdict
Dispatches skilled technicians within 20 minutes and explains complex repairs without upselling—exactly what you need at 2am with a burst pipe.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #15 of 15 plumbers we've reviewed in West Des Moines, IA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: one reviewer received service within 20 minutes of calling, and multiple reviewers praise same-day arrival and punctuality.
1 cited review
“He gave me pros and cons of each option, never tried to push anything or 'up-sell'.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Transparent communication and no pressure tactics: 4 of 5 reviews explicitly mention clear explanations, step-by-step walkthroughs, and refusal to upsell despite complex problems.
3 cited reviews
“He took the time to explain every issue step by step in a way that actually made sense.”
“Joe was prompt and professional. Gave several options in various price points.”
“He gave me pros and cons of each option, never tried to push anything or 'up-sell'.”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Thorough workmanship and site cleanup: multiple reviewers note technicians left work areas cleaner than when they arrived and handled complex sewer/drain issues with care.
2 cited reviews
“Joe was prompt and professional. Gave several options in various price points.”
“He gave me pros and cons of each option, never tried to push anything or 'up-sell'.”
Reasonable pricing relative to service complexity: reviewers mention transparent quotes matching estimates, and fair pricing for emergency/complex work.
1 cited review
“He gave me pros and cons of each option, never tried to push anything or 'up-sell'.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Having issues with the main sewer line to your home is stressful enough, but working with Mark at Mr. Rooter Plumbing made the entire experience so much easier to handle. From the moment he arrived, he was professional, prompt, and incredibly knowledgeable. He took the time to explain every issue step by step in a way that actually made sense, instead of overwhelming me with plumbing terminology. What really stood …”
“Highly recommend. I received a text with Joe, my service professional’s information and picture prior to his arrival. I appreciated this. Joe was prompt and professional. The toilet was leaking in our primary bath. Joe assessed the issue quickly and gave me several different options in various price points. I was able to ask questions and received informative responses. The owner, Chad, brought a new toilet out to …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 318 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
Own Mr. Rooter Plumbing of Des Moines?
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Nearby: West Des Moines · Adel · Madrid · Bevington