RightNOW Plumbing
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Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 715 reviews
Top pickOur Verdict
#4 of 10 in Sterling, VA
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Emergency and burst pipe repair
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 715 Reviews Tell Us
Emergency Response
Emergency response time under 15 minutes with same-day scheduling capability. One reviewer reported technician arrival in under 15 minutes for emergency, another received callback within 5 minutes of leaving message at 7:30pm.
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Technicians explain work clearly and answer questions thoroughly. Multiple reviewers praise communication and willingness to educate customers on the problem.
Communication
Technicians explain work clearly and answer questions thoroughly. Multiple reviewers praise communication and willingness to educate customers on the problem.
Pricing
Competitive pricing validated across multiple reviews. 4 of 5 reviewers explicitly mention pricing as fair or better than alternatives, with one comparing against 10 contractors and another against 4 competitors.
Customer reviews
Reviews from Google, Yelp & more
Your scheduler, estimator and installation crew all did a great job - competent, professional, quick, and tidy leaving a completed job and a clean workplace. You provided a quality product I requested at a competitive price. You asked and answered questions and provided detailed explanations. Excellent work TEAM !
excellent and fast service! competitive pricing. the team showed up when they said they would and was happy to answer all my questions and make the work happen on a timeline that worked for me. i had four other contractors come by to look at the job and quote the work. so i was feeling well educated about what was going on. in sum, good value, willingness to explain, thoughtful answers to questions, and the ability to do a quick turn from "yes" to execution - that closed the deal. thanks :)
Exceptional customer service. I left a message regarding my water heater at 7:30 pm and at 7:35 pm, Katie called me back and got me scheduled the next morning. Andy, the tech was great. I highly recommend RightNOW Plumbing!
Ive known about RightNow Plumbing for a few years but never had to utilize their expertise until today. Nick was absolutely a gentleman and professional as he showed up to my emergency literally under 15 minutes. I was sooo impressed and thankful. He assessed the problem immediately and once we were able to shut off the main valve, he had it fixed and repaired within 6 minutes. He acted like it was a walk in the park but to me it was like Superman with a RightNow Plumbing cape on came to us to rescue my home from damage. I highly recommend Nick and his crew for doing what they do best with an extra added flair and overdose of personalism, and professionalism.
Very pleased with the services. The technicians are polite and fully knowledgeable to answer questions. I compared prices with about 10 other contractors, and this company was the only one that worked with me in the options without wasting my time with tedious appointments during this hectic holiday season. I am glad they accommodated the installation on Christmas Eve. Thank you for that, too. I recommend this company.
Business details
Service area
Based in Sterling. Serves 3 nearby cities within 20 miles:
RightNOW Plumbing