Rescue Plumbing
Plumber · Geneva, IL · Open 24 hours per Google listing
Our verdict
4.9★ on 1,525 reviews; BBB A+ accredited; Dex's crew answered in 2 rings after-hours in snow and fixed a kitchen backup within 30 minutes — 6 burst pipes during an extreme cold event resolved in one night.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #1 of 15 plumbers we've reviewed in Evanston, IL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
True after-hours emergency response: answered phone in 2 rings, showed up in snow after-hours, fixed kitchen overflow within 30 minutes; 6 burst pipes resolved overnight during polar vortex
2 cited reviews
“Rescue Plumbing answered the phone in 2 rings and said we can help you right now. Not only did Dex and his team show up AFTER HOURS in the SNOW, they were warm, kind and jumped right into action to save my kitchen.”
“Within 10 minutes of me calling they had three guys in the house working to fix my pipes. Ended up having 6 burst pipes during the Omar vortex...he promised me no matter what he was getting me water by the end of the night. And they did.”
Upfront cost transparency on every job: stated costs before starting and stuck to them across multiple complex visits
2 cited reviews
“Rescue Plumbing answered the phone in 2 rings and said we can help you right now. Not only did Dex and his team show up AFTER HOURS in the SNOW, they were warm, kind and jumped right into action to save my kitchen.”
“Javier was fantastic, honest, and efficient! I got several quotes from other companies and this was by far the most cost effective. Not only did they provide a fair and up front quote, but they were friendly, and responsive.”
Persistent follow-through on chronic issues: returned multiple times free of charge to tinker on difficult repeat plumbing problems in a condo
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Dex always comes through for us in an emergency! We have had several plumbing issues in our condo in the last 12 months, and Dex has been great. He's always responsive and persistent, even coming back a few times free of charge to tinker with his solutions to chronic issues we're dealing with. He's been trustworthy and friendly, and I would definitely recommend him to anyone.”
“What a great and fast job they did! We have a bursted pipe and called them. In less than 1 hour Javier and Jimmy showed up and were able to quickly repair the pipe. They kept us informed of pricing and steps throughout the whole process. Javier was really good at identifying where the burst was and only had to do a small whole in the wall. 10/10!! From call to fixed less than 3h”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,525 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Rescue Plumbing?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Rescue Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Evanston, IL
S and J Plumbing & SewerHIRERanked #2 of 15 in Evanston · 4.9★ across 4,190 reviews with 98% positive sentiment; fast_response cited 14 times and wo…J. Blanton Plumbing, Sewer & DrainHIRERanked #3 of 15 in Evanston · BBB A+-accredited, 4.6★ across 3,066 reviews; 5 of 5 analyzed reviews are 5-star; same-day…See all 15 plumbers we've reviewed in Evanston, IL →
Nearby: Evanston