Reidy Heating & Cooling, Inc.
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 103 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 103 Reviews Tell Us
Emergency Response
Strong emergency response capability; company prioritized customers during January storm and winter heating emergencies with fast callbacks and same-visit follow-up.
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
2 reviews mention membership programs or upselling
Upselling concerns
Quality & Professionalism
Excellent internal communication across office, technicians, and management; 3 of 5 reviews mention accommodation, friendliness, or multi-department coordination.
Communication
Excellent internal communication across office, technicians, and management; 3 of 5 reviews mention accommodation, friendliness, or multi-department coordination.
Pricing
Affordable maintenance plans and reasonable pricing; 3 of 5 reviewers mention cost-effectiveness or affordability as a differentiator versus larger competitors.
Customer reviews
Reviews from Google, Yelp & more
Seven years ago I moved into a retirement community in a town with which I was not familiar. Everyone in the neighborhood recommended Reidy to me for HVAC services. I took their advice, and I’m very glad I did! They are polite, punctual, and receptive to questions and requests. I TRUST them and feel I’m in good hands. Now I’m the one recommends Reidy to anyone who asks.
I switched to Reidy last Fall when I became dissatisfied with my previous company which had grown very large. I signed up for their reasonably-priced service contract and have been completely satisfied with the two HVAC system maintenance visits since then. The tech was friendly and thorough in the work he did. I highly recommend this company.
I have used Reidy for 10+ years and have always been extremely satisfied with the service. Their techs are knowledgeable and professional. The office staff is accommodating when scheduling appointments. Their yearly maintenance plan is very affordable. I would highly recommend them for installations, maintenance, and emergency services.
I had Reidy come out to my house twice in three days(For two completely different things). The first service needed was right after the big storm in January and I was so happy with the service tech and the work performed that I called and had them come out to do a complete gas furnace service. I was able to schedule these appointments within a few days. Reidy made me a priority (unlike the "big name" company I had previously used(whom I will never use again now that I have a maintenance plan with Reidy). Thank you for actually caring about the people you help! I very much appreciate your crew's knowledge, skills, professionalism and the timely manner they were able to get to my house!(AND show up at the time the appointments were scheduled for!).
We had a heating emergency at our property; Reidy came to solve the issue as soon as they could, and when the issue evolved and became more complicated, their technicians came back promptly to help. They offered a good solution at a reasonable cost to get our heating up and running in the dead of winter, and provided a comprehensive estimate for a new system. I was very impressed by the customer service and communication from the office staff, technician, service manager, and sales representative.
Business details
Service area
Based in Chicopee. Serves 7 nearby cities within 20 miles:
Reidy Heating & Cooling, Inc.