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Red's On Time Plumbing

Lompoc, CA
4.9(340 reviews)
BBBA+Accredited35 yrs
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Mid-Range

Based on review analysis

RED FLAGS

1 concern

Incomplete job on record: one review (5 star, but suspicious) notes '$300 later not fixed' despite praising the technician, suggesting either scope creep or a job that required callback

Trust Score: 88/100 · Based on 340 reviews

Solid pickSolid pick
4.9Google·BBB A+

Our Verdict

Hire with Conditions

#10 of 18 in Lompoc, CA

Best for
  • Emergency and same-day calls
Avoid if
  • You're highly price-sensitive

Hire if: You need high-quality work that holds up over time

Hire if: You need fast same-day or after-hours response

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need detailed walkthroughs and written estimates before work starts

How they score across what matters

Based on 77 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 340 Reviews Tell Us

Emergency Response

Emergency and same-day calls

Emergency and burst pipe repair

What To Watch Out For

Pricing concerns: one reviewer paid $300 for 2 hours of work that didn't resolve the issue; another noted fair pricing but most reviews avoid mentioning cost, suggesting it may run high

Incomplete job on record: one review (5 star, but suspicious) notes '$300 later not fixed' despite praising the technician, suggesting either scope creep or a job that required callback

Quality & Professionalism

Thorough, quality workmanship: 11 reviewers explicitly mention 'thorough', 'professional', 'quality', or going 'overboard' to get the job right

Clear communication and professionalism: technicians named (Steven, Mike, Fonzy, Marino) consistently praised for explaining work, respectful manner, and efficiency

Communication

Exceptional emergency responsiveness: multiple reviews cite same-day or immediate arrival during nights, weekends, and holidays (Thanksgiving weekend, Saturday emergencies, late-night calls)

Clear communication and professionalism: technicians named (Steven, Mike, Fonzy, Marino) consistently praised for explaining work, respectful manner, and efficiency

Respect for Your Home

Clear communication and professionalism: technicians named (Steven, Mike, Fonzy, Marino) consistently praised for explaining work, respectful manner, and efficiency

Pricing

Pricing concerns: one reviewer paid $300 for 2 hours of work that didn't resolve the issue; another noted fair pricing but most reviews avoid mentioning cost, suggesting it may run high

Clean & ProfessionalGood Communicator24/7 Verified by Reviews

Customer reviews

Recent Google reviews

R
Ramona NeedhamGoogle

Steve was very thorough. He Was very articulate and explained what he would do. He was also very knowledgeable and represented his company well.

J
Jason HeilmannGoogle

Fast professional service!

J
Jerry ImelGoogle

Did great job.

K
Kevin TeagueGoogle

They were late and then wanted $600 to cap two copper pipes. Too expensive. Then they charged me $140 for the service fee when I told them it was too expensive. Looking forward to next week when my regular plumber is no longer sick.

T
Tiffany ForbesGoogle

Very unprofessional . I got no receipt and I’m going to need one so please send me one.

R
Robert TiemanGoogle

From the office dispatcher to the service tech, I am 100% happy with Red’s Plumbing. Will definitely use them again. AND the words “On Time” in the company’s name is not an exaggeration. Joe called me the morning of my service and said he’d be at my house in 45 minutes. Looking at the clock when he got here, it was exactly 45 minutes. On the dot. Joe also gave me some great advice on future service for my tankless water heater.

N
Nicole SublerGoogle

The work was communicated clearly and done neatly and efficiently! Oscar was very knowledgeable and patiently answered all my questions. I was particularly impressed that he had us run a load of laundry before he left (issue was replacing the laundry drain), so we were confident that no more issues would arise. We’re very happy with the work he did, and we will definitely be coming back to Red’s for any future plumbing work!

C
Chelsey LayousGoogle

Scheduling with the main office was such a breeze! I was able to get a Scheduling with the main office was such a breeze! I was able to get an appointment within 24 hours of calling. Marino was super friendly and knowledgeable. He worked efficiently and even explained each step to me so that I knew what to look for should another problem arise. Will definitely be using Red’s again!

C
Concetta AGoogle

Red's On Time Plumbing came through for me. Diagnosed the problems quickly, and we finally found out why there were leaks under the kitchen sink. Jesus was friendly and courteous and knowledgeable. He thoroughly explained the issues and what needed to be done before doing the work. Red's On Time Plumbing is now in my contact list if there's any future plumbing problems.

T
Terri MartellaGoogle

Reds is a good plumbing outfit. The gentleman helped out my husband. We needed our water heater looked at. No repairs needed. I asked how much for the service call and was given the amount. But when I received the bill it was an additional service for diagnostics. I wasn’t told about the extra fee. I assumed that the service call was included. Disappointed ☹️

M
Martin AkelGoogle

Fonzy Rodriguez of Red's was everything we could want for in a professional to solve our water heater issues. He diagnosed the problem quickly, explained it all in plain language, and offered us a quality solution. He then executed the solution to our satisfaction, no problems. Both Fonzy and Red's are honorably, trustworthy professionals.

S
Susan HammondGoogle

Fonzy of Red's Plumbing was a champ! He came the same day our hot water tank failed to determine it had to be replaced. He then changed his schedule for the following day to return and complete a 6 hr install of a new tankless hot water heater so we had hot water by evening. He was professional, prompt, cheerful and on time. Thanks Fonzy!

N
Nancy JohnsonGoogle

I wish there was never a plumbing emergency, but when there is, Reds On-Time Plumbing is available at a reasonable price to get the issue resolved quickly. The plumber was familiar with the issue and had my water line repaired and water back on in 90 minutes. The work is skilled, the site cleaned up and everything back to normal!

J
Jaehnig DennisGoogle

I called Reds plumbers in Atascadero because my sewer line was plugged from the house to the street. They were on site at the time given me and promptly went to work. They took extra time because of root intrusion. I was also given a senior discount. I thought the job was performed very well.

L
Linda Powell-McMillanGoogle

The plumber called ahead and arrived withing the scheduled time. I live on a ranch east of Shandon and other plumbers would not come out this far. But Red’s did not hesitate. The repairs were made expertly and efficiently. I highly recommend them to take care of any plumbing problems.

Business details

Phone
(805) 321-1546
Address
8860 Palomar Ave Suite A, Atascadero, CA 93422, USA
Hours
Open 24 hours

Service area

Based in Lompoc. Serves 1 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
88

Red's On Time Plumbing

4.9$$
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