Quality Plumbing of Gainesville Inc.
Plumber · Gainesville, FL · Open 24 hours per Google listing
Our verdict
Excellent technicians and workmanship when they show up, but a critical installation failure nearly burned down a rental property and pricing fairness is severely questioned.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #2 of 11 plumbers we've reviewed in Gainesville, FL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviewers praise technician knowledge, speed, and politeness; specific mention of quick diagnosis and professional demeanor
1 cited review
“Very knowledgeable and quick to diagnose and fix.”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
3 of 5 reviewers highlight attention to detail and cleanup: work completed same-day with messes cleaned and clear communication about expectations
Cited in 3 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Critical safety failure: technician failed to measure water heater dimensions before job and failed to verify electrical compatibility, creating fire hazard that nearly burned down property; electrician stated breaker trip alone prevented wires from frying in walls
Cited in 1 of the 5 reviews we analyzed.
Red flag
Poor inventory management and scheduling: customer waited 2 days for correct water heater size, then another 3 days for electrical correction; company charged full price with no remediation offered
Cited in 1 of the 5 reviews we analyzed.
1 of 5 reviews reports severe lack of accountability: no apology, no discount offered despite causing 5-day hot water outage to tenant
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Pretty bad experience with this company, They came recommended by a friend, but my experience was pretty bad. Long story short We had a water heater go bad At our rental . Called these jokers out. Problem number one took out the old water heater which was working just not well. Only to find out that the guy didn’t measure to find out if the water heater that he had on his truck would fit in the closet where the old …”
Positive
“Bruce and Melvin came to the rescue! Our whole house was replumbed by this dynamic duo. They were always on time, kept us apprised of what they were doing and what to expect. The two of them were always polite and conscientious. Every day when they were finished messes were cleaned up by them. We cannot praise them enough. Bruce and Melvin are the best and work well together. It is a good feeling to have people in …”
“The Quality Plumbing plumber named Dave Gillespie who came to my home was very good. He was honest, knowledgeable, fast and polite. He fixed both toilets and replaced my kitchen faucet/sprayer in the first hour! I'm very pleased. I always call Quality Plumbing.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 456 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
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Nearby: Gainesville · Alachua · Hampton