Pronto Plumbing Heating Air Drains
Plumber · Selinsgrove, PA · Open 24 hours per Google listing
Our verdict
4.8 stars across 2,589 reviews. 48 mentions of professionalism, 21 of workmanship, 15 of fast response. Patrick was on a burst-pipe call 'within an hour' on a Saturday; sewer relining work praised.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #1 of 15 plumbers we've reviewed in Elizabethtown, PA · compare all →
Our opinion, based on the 94 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Emergency turnaround verified: one customer reports 'a pipe burst in our basement and Patrick was here within an hour' on a Saturday
1 cited review
“We had a pipe burst in our basement and Patrick was here within an hour.”
Sewer relining work earns specific praise — 'The pipe relining process itself was highly effective, minimizing disruption'
1 cited review
“The pipe relining process itself was highly effective, minimizing disruption by requiring exposure of only a few small areas”
Cited in 2 of the 94 reviews we analyzed — 1 cited review not excerpted here.
Multiple-option pricing transparency: techs 'give you OPTIONS that they do not force down your throat and clearly explain the differences'
1 cited review
“give you OPTIONS that they do not force down your throat and clearly explain the differences”
Cited in 2 of the 94 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Pricing complaint surfaces in 1-star review: 'The most expensive plumbing I have ever used !'
“The most expensive plumbing I have ever used !”
Phone intake friction — an 'AI chatbot answering system' reportedly 'hung up on me twice' before a human called back
“We had a pipe burst in our basement and Patrick was here within an hour.”
Keep it in proportion: these concerns are cited in 2 of the 94 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Did not tell us there was a coupon on line for 93$ first drain clean was charging us 400 dollars till my wife showed him coupon on line. He did give us at that price . Just seemed a little dishonest to me. Other than that service was fine.”
Positive
“I just had what was hands down THE BEST HVAC service call I've ever experienced from start to finish the entire process was professional and efficient scheduling was quick and easy and my technicians Chris S. And Tom S. arrived on time, they were courteous, knowledgeable and took the time to clearly explain everything to me They did not rush through the process or the appointment. They inspected everything …”
“Dear Pronto, your Pronto team showed up as their scheduled time and notified me they were heading to my address and kept me informed. Matt was amazing when he took the time to diagnosis my situation on Friday February 27, 2026. He had offered me several options and prices to accommodate me. After throughly discussing the options I had chosen the job to have all my pipes replaced with advised that this could last …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Should you hire Pronto Plumbing Heating Air Drains?
Best for
- Emergency and same-day calls
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Pronto Plumbing Heating Air Drains?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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