Professional Plumbing Service, Inc.
Plumber · Cedar Rapids, IA
Our verdict
Jerome and crew show up fast on weekends, fix complex problems others miss, and make things right when they don't—but you're paying for that level of service.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #14 of 15 plumbers we've reviewed in Cedar Rapids, IA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional problem-solving: found a toy in sewer line that two other companies' cameras missed
1 cited review
“finding a toy both sewer companies had missed with their cameras”
Fast Saturday morning response and willingness to return on weekday to save customer money on labor costs
Cited in 1 of the 5 reviews we analyzed.
Remote quote capability—Jerome provided estimate from photo without requiring in-home visit
Cited in 1 of the 5 reviews we analyzed.
Exceptional complaint recovery: Jerome responded within 30 minutes to voice a concern and waived the service fee to make it right
Cited in 1 of the 5 reviews we analyzed.
Clear upfront communication on pricing and hourly rates, especially for weekend work
Cited in 2 of the 5 reviews we analyzed.
Consistently on-time arrival and job completion within estimates
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Jerome from Professional Plumbing came to our house to investigate a recurring backup issue we were having in our basement which several sewer companies were unable to get to the bottom of. They ended up finding a toy in the plumbing line that both sewer companies had missed with their cameras. Without their thorough help, it would probably have stayed there for who knows how long continuing to cause issues. Very …”
“They replaced a couple of my old main home shutoff valves for $350 just as Jerome was able to quote from seeing a photo. This was a competitive price compared to others. I really appreciated them not needing to come to my house to give an estimate because that can be hard to schedule with my work. Tycin had the job done in a couple hours exactly as they estimated and valves work great. He showed up on time, didn't …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 52 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
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Nearby: Cedar Rapids · Watkins · Center Point