Pro Pacific Plumbing
Plumber · Pearl City, HI · Open 24 hours per Google listing
Our verdict
Fast responders with skilled technicians, but pricing can be shockingly high and scheduling reliability is inconsistent.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #14 of 15 plumbers we've reviewed in Aiea, HI · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Quick response times on emergency calls; one reviewer noted immediate response for after-hours drain unclog.
1 cited review
“these guys were quick to respond”
Strong workmanship and customer communication when technician is engaged; customers report thorough explanations and professional attitude.
1 cited review
“very helpful at explaining the problem in details”
Willingness to adjust pricing and waive fees when service delays occur.
1 cited review
“waived the visit fee and gave me a very fare price”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
2 of 5 reviews report significant scheduling failures (late arrivals and no-shows), suggesting systemic dispatch problems.
“waived the visit fee and gave me a very fare price”
Cited in 2 of the 5 reviews we analyzed.
Red flag
Multiple reports of quote sticker shock; pricing estimates appear inconsistent and potentially inflated, with at least one customer refusing service outright.
Cited in 1 of the 5 reviews we analyzed.
Pricing transparency is a major concern; one reviewer rejected a $353 quote for a single supply line replacement and left without service.
Cited in 1 of the 5 reviews we analyzed.
Limited night-shift availability; reviewer reported only one technician works nights and was unavailable for their emergency.
“waived the visit fee and gave me a very fare price”
Scheduling and dispatch issues result in missed time windows and no-shows; one appointment window discrepancy led to technician arriving 2 hours late, another resulted in no-show by closing time.
“waived the visit fee and gave me a very fare price”
Cited in 2 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Horrible experience! Even though the dispatch fee was $40 but the quote for service was outrageous. I was given $353 for one supply line replacement under kitchen sink. I paid the dispatch fee and asked the technician to leave immediately. NEVER NEVER again.”
“Called today for a leaky toilet. Dispatch stated a technician would be out between 4-6pm. Email confirmation stated 4-5pm. It’s 6:23pm, no plumber and the place is now closed. Not super stoked with these guys.”
Positive
“Great plumbing service in Mililani. I needed my drains unclogged and these guys were quick to respond.”
“I had an emergamcy in the middle of the night and I asked for a Plummer I think they only have one plummer who works the night because that one individual was busy on another job and couldn't make it out o me. Luckily my situation could wait until the following morning and dispatch had issues sending the new plummer to me so he was about 2 hours late. Because of this the waived the visit fee and gave me a very fare …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 9 reviews so far. Treat this as a first read.
Newest review in our sample: Aug 2024.
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You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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