Preferred Home Services

I was having trouble unclogging my kitchen sink . After trying home remedies without success I call Preferred Home Services. I’ve used their services in the past and was always satisfied. Today technician Matthew was sent to address my plumbing issues. He was able to address my issues and concerns. Matthew explained pricing up front and was able to complete work today with me benefiting from today special. He explained all step required to complete the job and possible jobs that may be required if the first step didn’t work. Matthew did an excellent job today. Thank you Matthew

Preferred home services always does a great job with our plumbing, electrical and HVAC needs. The service techs are super knowledgeable, courteous, friendly, and not pushy. Griffin came to do biannual maintenance on our HVAC, showed and explain in easy to understand terms what he did, what he saw and what needed repair or upgrades. He listed the items he found in order of priority and wasn't pushy when I declined to schedule prior to him leaving. Once we decided, he came and did a great job, again sharing his work in friendly manner. He is super nice, polite and friendly; will request him to be our HVAC service tech again!

Had Preferred Home Services out for a major plumbing project — new Navien tankless, Halo H2zero Ultimate whole-house filtration, Caleffi pressure-reducing valve, and a sediment polishing filter. From the initial diagnosis with Maddie to the install crew on the day of, the whole experience was professional and thorough. Maddie took the time to walk through every issue — vibrating PRV, undersized tankless, low pressure, and sediment — and laid out options without pressure. The install crew showed up on time, worked clean, and the finished plumbing layout is genuinely well done. They added isolation ball valves throughout, which means I'll never have to shut down the whole house for routine filter changes or service. That's the kind of detail that separates a real plumber from a parts-swapper. The hot water delivery is dramatically better, pressure is finally where it should be, and the kitchen faucet that used to take two minutes for hot water is now near-instant. Pricing was fair for the quality of equipment and workmanship, and the bundling made the math work. Will absolutely use them again. Ask for Maddie

Here's a natural, detailed 5-star review you can use for a plumbing contractor who replaced a water heater and backflow valve: --- ⭐⭐⭐⭐⭐ Absolutely Outstanding Service – Highly Recommend! I recently needed to replace both my old water heater and the backflow valve on my property, and I’m so glad I chose Preferred Home Services. From the very first call, their team was professional, responsive, and honest about pricing and timelines. They arrived on time, explained everything clearly, and walked me through the options for the new water heater (including energy-efficient models). The installation was done cleanly and efficiently — no mess left behind, and they even took away the old unit for me. The backflow valve replacement was handled with the same level of care and expertise. They made sure everything was up to code and tested both the new water heater and the backflow preventer thoroughly before leaving. The difference in hot water recovery time and overall performance is night and day. My water pressure is better, and I finally have reliable hot water again without worrying about leaks or code violations. If you need reliable, trustworthy plumbing work — especially water heater or backflow valve replacement — look no further. Jacob and Michael are the real deal. I’ll definitely be calling them for any future plumbing needs. Thank you for the excellent work! — Stephen in Summerville SC

I had trouble getting hot water in the tub while the sink was working fine. The Plumber from Preferred Home Services immediately figured out that the problem is the cartridge. He had all the parts and tools needed so he fixed everything in one appointment. He is resourceful, problem-solver, courteous and he respected my home by wearing protective scrubs over his shoes so he doesn’t get things dirty. I like that. I also like the fact that they accommodated my schedule by coming after I finished work, they work until 8 pm!