Polar Bear Plumbing Heating & Air
Plumber · Fort Collins, CO · Open 24 hours per Google listing
Our verdict
Polar Bear runs a 5.0 across 585 reviews with 97 of 100 sampled at 5 stars. Kaleb, Wyatt, Dave and Jeremy named repeatedly for HVAC and water-heater work; multiple reviewers cite same-day diagnose-and-repair turnarounds with reasonable quotes.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in Fort Collins, CO · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day diagnose-and-repair on a furnace failure — Wyatt called at 8:30 AM was on site at 11:30, parts sourced and repair completed same day
1 cited review
“We were able to have Wyatt come out and diagnose our furnace issue on Monday morning (called around 8:30 AM, he was out at 11:30).”
Tankless water-heater retrofit (two old 40-gallon units) completed in a single day with a quote called reasonable when compared to competitors
1 cited review
“Quote for the work was very reasonable for a retrofit when compared to others I got.”
Saturday HVAC system replacement during a heat wave — full replacement completed quickly with responsive follow-up two weeks later
1 cited review
“they came out on a Saturday and replaced my whole HVAC system quickly and beautifully.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
One reviewer notes pricing acknowledged as not the cheapest along the Front Range — premium positioning
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Polar Bear Plumbing was contracted to repair or replace two exterior home faucets and install a bathroom faucet and stopper. One of the exterior home faucets was repaired but requires extreme effort to turn on and off. The other exterior faucet was broken upon repair and required a more complex and unexpected replacement. Homeowner agreed to an upcharge for the additional repairs on that exterior faucet. That …”
“Plumber came onsite for clogged toilet. Used snake down the toilet to identify clog, scratched porcelain beyond repair. Determined sewer lines were cracked and recommended replacement. No use of our home facilities for 7 days while we waited for them to return for repairs. Destroyed backyard , our sprinkler system, left trash and debris, total disregard to our request to minimize damage to our sprinkler system. …”
Positive
“Polar Bear handled all the plumbing and HVAC for our home renovation, and they took care of every last piece of it — whole new plumbing system, fixtures, a brand new duct and vent setup with a heat pump, and a tankless water heater. The whole crew is reliable, genuinely kind, and great at what they do. Tanya in the office is a gem on the phone, and Kaleb, David, Zach, Elaysin, Anthony, and Wyatt were all a pleasure …”
“We love working with polarbear! It doesn't matter if its a small job or a large one they are always knowledgeable, promt, professional, and kind. Not to mention the competitive and flexible pricing! Justin "with the best beard in the company" was our most recent technician. He had great communication, knowledge, and patience while walking me through the process.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Jun 2026.
Across platforms
Should you hire Polar Bear Plumbing Heating & Air?
Best for
- Emergency and same-day calls
- Complex installs and remodels
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
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Nearby: Evans · Loveland · Fort Collins · Nunn