Plumbing Utah
Fast Response
Reviewers confirm quick response
Claims 24/7
Self-reported — not confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
2 concerns
unprofessional theme flagged in 1 of 41 reviews—low volume but warrants monitoring given the small total review base., upselling concerns
Trust Score: 0/100 · Based on 33 reviews
Our Verdict
#7 of 10 in West Jordan, UT
Hire if: You need high-quality work that holds up over time
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 41 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 33 Reviews Tell Us
Emergency Response
fast_response cited 9 times across 41 reviews; same-day service confirmed in multiple visits; free quotes offered with no commitment required.
slow_response theme appears 3 times across 41 reviews; some customers waited despite confirmed appointment windows.
What To Watch Out For
slow_response theme appears 3 times across 41 reviews; some customers waited despite confirmed appointment windows.
1 review mentions membership programs or upselling
Unprofessional theme flagged in 1 of 41 reviews—low volume but warrants monitoring given the small total review base.
Upselling concerns
Quality & Professionalism
Main water line replaced with stop waste valve and tubing; workmanship praised—site left clean enough 'you could hardly tell they were here at all.'
Customer reviews
Reviews from Google, Yelp & more
These guys were amazing!! They replaced my main water line, stop waste valve and tube very quickly and professionally. When they were done, you could hardly tell they were here at all. Great job guys!!!
Heath is amazing. Great communication. He's smart and walked me through the entire fixing of the shower handle and knob. It needed a new valve. Which they did not try to sell me. He tried to fix it without. But I ultimately wanted a better valve that will last. He also cleaned up and even educated me on the plumbing and wifi. Thanks heath.
I just want to give a great shout out to Plumbing Utah employees, Cole and Skyler. My grandson decided to make a swimming pool out of my shower, which ended up making my lights on the first floor leak. These guys were so quick to come out and help me figure out where the problem was and also gave me a few tricks about how to caulk. Some of the nicest guys ever to work with. I will definitely use Plumbing Utah for any of my plumbing needs and a big thank you to these guys for hurrying out to my house to help me. You guys are five star professionals in my book. Thank you so much!!!!
I wish I was one of the 5 star reviewers. Unfortunately I was not and although I never leave reviews I felt this was needed. Its unfortunate when you have to fire a staff member due to an unsafe and unprofessional installation. The frustration didn't end there for me. Countless calls to get the system to work properly and too little concern from the staff lead me to speak with the owner. I have to say that Leo was nice and made things right. But buying my review was not one of the things I consider upstanding as a business practice. The owner also made things right but I had to call him and voice my frustrations otherwise I wouldn't have had any credit given to me. This was a significant enough of an issue that should have warranted an immediate reaction from the owner and to fix all issues to make things right. Although they did make things right in the end, it wasnt something they proactively offered.
Don't waste your time! The 1st appointment they made with me, they missed because they said they had an emergency. Okay. The 2nd appt. they missed, they said they needed to pick up a part and the supply store was closed. The 3rd appt. they missed, they said I'd get a discount due to two missed appt's but they just never showed up.
Earlier this year we had an issue where our bathtub valve wouldn't shut off and we had to shut water off to the house. Despite my hours of effort late at night to remove the cartridge, it wasn't budging and we were looking at going through the night without water. I called a few places that were "24 hour plumbers" but were met with relatively rude responses and wanted to charge an unreasonably high price just to make the visit. After calling Plumbing Utah - Heating and Air, their dispatcher said they could get someone out really quick. They showed up in no time. After talking through our options and the problem we were facing, we found out it was the owner that had come out. He was very knowledgable and ready to jump and make a fix. Unfortunately it wasn't a quick fix and he needed to come back in the morning with some parts. He helped us to find a way to run cold water so we could flush toilets and such until he could get back in the morning. Sure enough, 7am the next morning I opened my front windows to find him parked outside my house getting his tools & parts ready. All this was done at an incredibly reasonable price. Big thanks for great work. They earned a customer. We've sent three or four people their way since then.
Brent was awesome from the beginning of my contacting his company, until he had finished his job. He came out to give us a quote on a bathroom sink that wasn't draining. The pipes had already been cleaned under the sink, but it turned out there was a blockage in some old pipes in the wall. He came back the next day and opened up the wall in a bedroom behind the sink in the bathroom. He was able to clean out the pipes and replace a pipe that had been corroded and ended up breaking during the auger process. Brent and his coworker worked quickly to diagnose the problem and also cleaned up everything before leaving. I was very impressed with his work ethic and thoroughness with the job, as well as his honesty regarding what needed to be done. He gives a two hour window when he is coming to allow you to plan your day and his time for scheduling is very reasonable and not far out. Sometimes same day, or a few days later, depending on the situation. I will definitely call Brent again when I have plumbing problems that need to be fixed.
Plumbing Utah worked hard to find and fix our problem and were incredibly fair. We purchased a new hot water heater from them and started having trouble with it a month later. They came right away and we thought the problem was fixed. When the issue continued the next day, they were quick to respond worked until they found the problem. It was nothing they did-it was faulty piping. They came the following day and put in new pipe and a new hot water heater (the other one was damaged because of the pipe issue). I would have no problem recommending them to anyone!
Service was excellent. Same-day appointment. The tech found and fixed the problem with my A/C within about 15 minutes (I was lucky this time, I know). Of the 6 companies I called to get pricing, they are the ONLY company that said they would come out and diagnose the problem for no charge. Yes I know that they would have to recoup that expense somehow, but I think it just shows that they're very cost sensitive for the customer. I like that! So they got my business this time--and I will call them before anyone else the next time I need service.
I am so happy we decided to use this company. On Sunday afternoon, we realized our outside air unit was no longer working. I called Plumbing UT, and they sent a tech, Leo, to the house first thing this morning. He discussed all of our options, and we decided going with a new unit was best. Within a couple of hours, he had our new unit installed, and our house is now like an ice box! Leo, thank you so much for your professionalism and responsiveness! Couldn’t have asked for a better tech or company to work with! Thanks again!
Called these guys at 7:45 am when I woke up to a cold house. They were to my house by 9:00 and quickly diagnosed the problem, gave me a bid that was very reasonable and by noon I was warming up. Quentin was very upfront that my problem was most likely under warranty, but when I checked, the warranty has expire about six months ago. Once we figured this out, he got right to work. Although I hope I don’t have to call them again, I know I am good hands.
David was great. We'd been having trouble on plumbing fixtures for years. We wanted him to replace leaking faucet (probably the fifth one on this house), but unlike other plumbers he did some tests and instead told us our water pressure was too high, causing the faucet leaks. He fixed that pressure issue quickly and we didn't have to replace the faucet after all. Very nice and professional. Thanks, David!
My PCV value failed last night. Adam and Kayden were at my house the next morning to fix it. They were very professional, kind and took the time to walk me through what was wrong and what needed to be done to fix it. Our overflow tank was full to, they put a new one of those in as well. They were quick, efficient and put everything back where it was. Highly recommend this company.
My toilet was plugged and it kept happening, rather easily. So I messaged the owner and we discussed a few options. He was able to make it over that same day!! A++ in my book!! Super friendly, honest, and went the extra mile to go buy and replace my toilet handle which was broken too! I can do that much but it was nice ! Price was fair .
David and Crozby did an excellent job removing our shower handle. Another plumber was ready to hack into everything and start a bathroom remodel, but David and Crosby got the cartridge out and saved us thousands of dollars! Very nice guys who have the customer's concerns and best interests at heart. So thankful for them!
Business details
Service area
Based in West Jordan. Serves 22 nearby cities within 20 miles:
Plumbing Utah