Plumbing Utah
Plumber · West Jordan, UT · Open 24 hours per Google listing
Our verdict
Plumbing Utah (BBB A+ accredited) posts 39 of 41 analyzed 5-stars, with fast_response=9 and same-day service mentioned 7 times; 3 slow_response complaints and 1 unprofessional flag indicate scheduling inconsistency.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 41 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
fast_response cited 9 times across 41 reviews; same-day service confirmed in multiple visits; free quotes offered with no commitment required.
2 cited reviews
“Great same day service! Very happy with how thorough Cole and Skyler were.”
“Good quality and reasonable price! Also free quote so no need to pay before committing.”
Cited in 3 of the 41 reviews we analyzed — 1 cited review not excerpted here.
Main water line replaced with stop waste valve and tubing; workmanship praised—site left clean enough 'you could hardly tell they were here at all.'
1 cited review
“These guys were amazing!! They replaced my main water line, stop waste valve and tube very quickly and professionally. When they were done, you could hardly tell they were here at all. Great job guys!!!”
Technician Heath walked customer through entire valve replacement, tried to avoid unnecessary parts sale, and educated on plumbing and WiFi connectivity.
1 cited review
“Heath is amazing. Great communication. He's smart and walked me through the entire fixing of the shower handle and knob. It needed a new valve. Which they did not try to sell me. He tried to fix it without.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
unprofessional theme flagged in 1 of 41 reviews—low volume but warrants monitoring given the small total review base.
Cited in 1 of the 41 reviews we analyzed.
slow_response theme appears 3 times across 41 reviews; some customers waited despite confirmed appointment windows.
Cited in 1 of the 41 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 41 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I wish I was one of the 5 star reviewers. Unfortunately I was not and although I never leave reviews I felt this was needed. Its unfortunate when you have to fire a staff member due to an unsafe and unprofessional installation. The frustration didn't end there for me. Countless calls to get the system to work properly and too little concern from the staff lead me to speak with the owner. I have to say that Leo was …”
“Don't waste your time! The 1st appointment they made with me, they missed because they said they had an emergency. Okay. The 2nd appt. they missed, they said they needed to pick up a part and the supply store was closed. The 3rd appt. they missed, they said I'd get a discount due to two missed appt's but they just never showed up.”
Positive
“I just want to give a great shout out to Plumbing Utah employees, Cole and Skyler. My grandson decided to make a swimming pool out of my shower, which ended up making my lights on the first floor leak. These guys were so quick to come out and help me figure out where the problem was and also gave me a few tricks about how to caulk. Some of the nicest guys ever to work with. I will definitely use Plumbing Utah for …”
“David was great. We'd been having trouble on plumbing fixtures for years. We wanted him to replace leaking faucet (probably the fifth one on this house), but unlike other plumbers he did some tests and instead told us our water pressure was too high, causing the faucet leaks. He fixed that pressure issue quickly and we didn't have to replace the faucet after all. Very nice and professional. Thanks, David!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Oct 2025.
Across platforms
Should you hire Plumbing Utah?
Hire if
- You need high-quality work that holds up over time
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need airtight scheduling and guaranteed arrival times
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Plumbing Utah?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Plumbing Utahisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: South Jordan · Herriman · Salt Lake City · Tooele