Plumbing Paramedics
Plumber · Hammond, IN · Open 24 hours per Google listing
Our verdict
4.9★ on 574 reviews, BBB A accredited; Austin showed up at 11pm and cleaned 60 feet of main sewer at 9pm call — but 5 of 96 analyzed are 1-star and a Yelp reviewer describes broken pipes and money taken without completing work.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #8 of 15 plumbers we've reviewed in Portage, IN · compare all →
Our opinion, based on the 96 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Late-night emergency response: called at 9pm, plumber on-site at 11pm, cleared 60 feet of sewer main; returned next day to finish with jetter and credited prior charge — fast_response in 8 of 96 reviews
1 cited review
“Another company failed to show up, I called Plumbing Paramedics at 9pm, Austin one of their plumbers came at 11pm. He was thorough and honest cleaned out sixty feet of my main sewer line when most would not show up at all!”
Smart diagnostic that saved a customer from a $12,000 unnecessary sewer estimate — tried rooting from the other end, cleared the line in 45 minutes
1 cited review
“after they sent Dakota out he pretty quickly figured to try rooting from the other end of the line (which the other company had neglected to do) and had it cleaned out in no time.”
Accurate upfront estimates and cost-saving solutions: Tobias found a simpler, cheaper fix than the apparent diagnosis; Jesse provided accurate pre-job cost estimate
1 cited review
“What looked like a dire, expensive situation turned out to be a lot simpler and less costly adventure due to Tobias' keen eye for detail. I appreciated his work to get us the best fix possible at the lowest price.”
Cited in 2 of the 96 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Yelp 1-star: reviewer claims plumber broke pipes and the main valve, then took $300 and left with water shooting everywhere — isolated but severe complaint on a well-water hookup
Cited in 1 of the 96 reviews we analyzed.
Red flag
Follow-up failure after field visit: Dakota gave an excellent sewer diagnosis and promised an estimate, but customer never received it and calls went unanswered — communication theme in 6 of 96 reviews
Cited in 1 of the 96 reviews we analyzed.
3 expensive-theme mentions; debit card surcharge noted as penalizing by one reviewer; sewer estimate follow-through failure — Dakota gave great field diagnosis but no estimate ever sent despite 2 attempts to follow up
Cited in 2 of the 96 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 96 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“installed my faucet. next day had low water pressure. called them to come back out to fix it and they wanted to charge me an extra $165 for something I just paid them to install and the problem was not there before they installed the new one. Very unprofessional for a business to operate this way.”
“My island vent is the reason my kitchen sink drain is backing up, the technician only rodded the drain, didn't even remove the vent side clean out. My sink never drained correctly, no swirl. Just gave him $360 as a participation prize, wow thanks for the extra effort. AAV are cheater vents, why would you cut apart a good loop vent in a million dollar house and install a part prone for failure. Another case of do …”
“our sewer was plugged with roots we called access on Saturday said he wasnt able to come on Saturday could he come Monday we said ok then a few hours later Plummer called back said could come in an hour showed up quoted $250.00 rotted sewer then said ok it was good my husband flushed toilet and no it wasn't he had put machine away so he ran to tell him wasn't working he charged another $75.00 to push it again we …”
Positive
“Another company failed to show up, I called Plumbing Paramedics at 9pm, Austin one of their plumbers came at 11pm. He was thorough and honest cleaned out sixty feet of my main sewer line when most would not show up at all! They are coming back tomorrow with a jetter as the clog was too much for a standard sewer auger. Best part is the charges for the rodding will be credited to the charge for getting. Once again …”
“We had Four seasons come out to root our sewer a couple months before calling the Plumbing Paramedics, the guy who came out didn’t really answer my questions or any really satisfactory information and seemed like he rushed the job, then quoted us 12k in work because he didn’t think he’d be able to make any difference with the rooter. Thankfully I found the Paramedics because after they sent Dakota out he pretty …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Google 4.9★ vs Yelp 1-star complaint describing property damage (broken pipes/main valve) and abandoned job — pattern worth investigating if considering for complex or well-water work.
Should you hire Plumbing Paramedics?
Best for
- Sewer line repair and replacement
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Plumbing Paramedics?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Valparaiso · Portage · Chesterton · Kouts