Plumbing Masters LLC
Fast Response
Reviewers confirm quick response
Claims 24/7
Self-reported — not confirmed by reviews
Mid-Range
Fair Pricing ✓
1 concern
Customer service complaint: a reviewer with an active office flood says staff were rude and dismissive at a festival booth
Trust Score: 88/100 · Based on 94 reviews
Our Verdict
#8 of 14 in Edmond, OK
Hire if: You need fast same-day or after-hours response
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 21 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 94 Reviews Tell Us
Emergency Response
Water heater replacements done fast and at a reasonable price (water-heater cited 4x)
What To Watch Out For
One reviewer describes a rude, dismissive staffer at a festival event while seeking urgent flood help
Customer service complaint: a reviewer with an active office flood says staff were rude and dismissive at a festival booth
Communication
One reviewer describes a rude, dismissive staffer at a festival event while seeking urgent flood help
Pricing
Water heater replacements done fast and at a reasonable price (water-heater cited 4x)
Customer reviews
Recent Google reviews
Jesse was great with my emergency n water heater. I highly recommend!!
Malcom and Damon where fantastic . Fast , honest , reasonable on price. Def recommend using again. Hot water heater repaired no hassel.
if i could give the 6th star i definitely would . Plumbing Masters is reliable , professional and have great communication with their clients. These plumbers are definitely something special, i will be using them for all my plumbing needs!
I do not recommend we were out at the festival and I was trying to advise them that I needed someone to come out as soon as possible. Because I run an office and we had a flood The lady was very rude to me and completely dismissed me….the guy that was there actually seeing what she was doing and try to come over and make it better, but the damage was already done. I only gave one star in order to leave a review otherwise you’d get zero stars No matter where I run….. it was service you provided at the festival... You should’ve been more professional. The lady was incredibly rude. I was patient and waited my turn I had no problem with waiting…. Now, the “kid ruining credit” that you mentioned had nothing to do with me or my location. If you read the rest of the reviews you’d see that I don’t only give bad reviews; I’ve given good ones too. But you didn’t take the time to mention that, did you? Anyway, you have a great day and deserve it. Leaving a review can also have a lot to do with your opinion and how you feel about the company. That’s my opinion, and someone can read it or not. It’s not a big deal. Feel how you like, but I personally won’t use you guys. I was willing to hire you right then and there, but not the way she treated me.
I recently just moved to Oklahoma and with just my luck my water heater gave out on me. I called on Saturday and Jamie helped me with scheduling an appointment, she was so kind and polite. So glad I did not have to deal with an automated person when needing service!! They got me a new water heater and now I can take a hot shower, the techs and Jamie are great!!
The pipe under my sink was leaking. Spoke to Jazmin and was scheduled for same day service. She sent out a crew and the crew fixed my sink. This is a great company not to mention speaks Spanish which they were able to communicate with my wife while I was at work, there arent many companies out there that speak Spanish.100% recommend.
Called at 4:30pm on a Saturday afternoon after another company flaked out and didn't show. They were on site within 45mins and had it fixed in another 45mins. Great customer service and super office support. Will definitely be using again.
I had someone issues with my tub draining into my shower. Called and got the quickest service imaginable 15-20 mins for arrival and took about another 15-20 mins for work with a great price! Highly recommend!!
I contacted them for an estimate, and Jazmin was very nice and professional she helped us with all our questions we had and made sure we were happy!
Jazmin was super nice and polite, she knew exactly what to do and how to help us, I 100% recommended, I will be contacting them again.
Malcom did an excellent job replacing a flange and reseating the toilet. Plumbing Masters was an absolute pleasure to work with!
Jayne and the technicians who came by were so kind and helpful. I really appreciated their work and will absolutely call again!
Excellent customer service. I had Kamran come out and he was so curtious and respectful. Highly recommend
Jayne and the techs that stopped by the house were super helpful. Will definitely be calling again.
I recently used Plumbing Masters to get a new water heater, they were so kind and helpful.
Business details
Service area
Based in Edmond. Serves 7 nearby cities within 20 miles:
Plumbing Masters LLC