Plumbing Masters LLC
Plumber · Edmond, OK · Open 24 hours per Google listing
Our verdict
20 of 21 analyzed reviews are 5-star, water-heater is the top service (4 mentions) and Spanish-speaking dispatch is praised, but one 1-star flags a rude staffer at a festival booth.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #8 of 15 plumbers we've reviewed in Edmond, OK · compare all →
Our opinion, based on the 21 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day and after-hours water heater jobs handled well, with one Saturday 4:30pm call on site within 45 minutes
2 cited reviews
“Called at 4:30pm on a Saturday afternoon after another company flaked out and didn't show. They were on site within 45mins and had it fixed in another 45mins.”
“speaks Spanish which they were able to communicate with my wife while I was at work, there arent many companies out there that speak Spanish. 100% recommend.”
Spanish-speaking office and crew cited as a differentiator for non-English-speaking households
1 cited review
“speaks Spanish which they were able to communicate with my wife while I was at work, there arent many companies out there that speak Spanish. 100% recommend.”
Water heater replacements done fast and at a reasonable price (water-heater cited 4x)
Cited in 2 of the 21 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Customer-service complaint: a reviewer with an active office flood says staff were rude and dismissive at a festival booth
“I was trying to advise them that I needed someone to come out as soon as possible. Because I run an office and we had a flood The lady was very rude to me and completely dismissed me”
One reviewer describes a rude, dismissive staffer at a festival event while seeking urgent flood help
“I was trying to advise them that I needed someone to come out as soon as possible. Because I run an office and we had a flood The lady was very rude to me and completely dismissed me”
Keep it in proportion: these concerns are cited in 1 of the 21 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I do not recommend we were out at the festival and I was trying to advise them that I needed someone to come out as soon as possible. Because I run an office and we had a flood The lady was very rude to me and completely dismissed me….the guy that was there actually seeing what she was doing and try to come over and make it better, but the damage was already done. I only gave one star in order to leave a review …”
Positive
“Jesse was great with my emergency n water heater. I highly recommend!!”
“Malcom and Damon where fantastic . Fast , honest , reasonable on price. Def recommend using again. Hot water heater repaired no hassel.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2025.
Across platforms
Should you hire Plumbing Masters LLC?
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
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