Peterman Brothers Heating Cooling Plumbing
Plumber · Lafayette, IN · Open 24 hours per Google listing
Our verdict
Arrives fast with skilled technicians, but aggressive upselling of extras can leave a sour taste even when the core work is solid.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #2 of 13 plumbers we've reviewed in Lafayette, IN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness—4 of 5 reviews specifically mention arriving within an hour or 'very quickly' to calls
1 cited review
“showed up very quickly, explained everything, job well done”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
High-quality workmanship and diagnostics—technicians correctly diagnose problems and catch misdiagnoses from competitors; work is described as 'clean, efficient' with 'great attention to detail'
Cited in 2 of the 5 reviews we analyzed.
Strong communication when engaged—5 reviewers praise technicians for explaining work, options, and systems clearly and thoroughly
1 cited review
“showed up very quickly, explained everything, job well done”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Corporate-mandated sales pressure on technicians—one reviewer reports being told the technician is 'required to ask' about upgrades and express upselling is a company policy, not individual behavior
“always trying to sell you something, forced to ask customers”
Persistent upselling—1 of 5 reviews details frustration with aggressive sales tactics during routine maintenance, with technician sending unsolicited quotes despite customer explicitly declining extras
“always trying to sell you something, forced to ask customers”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I really don't like this company. It's not because of the service that you receive, but the fact that they are always trying to sell you something. My husband and I purchased a HVAC system through Peterman Brother's years ago and had regular maintenance done until it became too much. Each time they came to check our system and make sure things were running correctly they kept saying we needed to upgrade this or add …”
Positive
“We are so happy we called Peterman Brothers! They showed up very quickly, were professional, courteous, and thorough. Isaiah quickly identified the problem, told us our options, and explained everything. (Thank you for that!) Job well done!! I recommend them to anyone. Sally”
“Peterman Brothers responded right away to my call / Donnell arrived within an hour~ of my call. Diagnosed the issue and had the right equipment to replace the broken pieces. He checked out what another plumber had misdiagnosed stating there was no problem. I’m very satisfied and will call on them again!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 3,193 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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