Peter Paul's Plumbing
Plumber · Longview, TX
Our verdict
4.7★ across 104 reviews with all 5 analyzed being 5-star; crew completed water heater replacement with full walkthrough and treated customers like non-annoying humans — initial pricing felt high but return visits for follow-up issues were free.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #12 of 15 plumbers we've reviewed in Longview, TX · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
professional theme in 3 of 5 analyzed reviews; water heater crew arrived knowledgeable and courteous, took care of property, and explained work throughout
1 cited review
“I am super pleased with the work and professionalism with my Water Heater replacement. The crew was super knowledgeable, courteous,and great to talk with. Extreme care was taken with my property , and they went through great lengths to make sure I knew what they were doing.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
follow-up service free of charge when job created downstream issues (debris in washing machine, bathroom sink clog) — stood behind work quality
1 cited review
“I thought the original price was high for the helper who didn't do much except observe. We had problems with one bathroom sink and the washing machine plugging with debris stirred up from the outdoor valve replacement. Peter Paul Plumbing came back and fixed these problems for free.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Initial pricing perceived as high for one reviewer who felt a helper 'didn't do much' — resolved by complimentary follow-up, but first-invoice cost surprise flagged
“I thought the original price was high for the helper who didn't do much except observe. We had problems with one bathroom sink and the washing machine plugging with debris stirred up from the outdoor valve replacement. Peter Paul Plumbing came back and fixed these problems for free.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Both plumbers were very courteous and easy to talk to about my plumbing problem. They fixed it in about an hour and did a professional job. I will definitely have them come out and do more jobs in the future .”
“Prompt replies and response from the office and the job was completed timely and done expertly. Would highly recommend!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 104 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Peter Paul's Plumbing?
Hire if
- You need clear communication and upfront explanations
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Peter Paul's Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Longview