Peter Paul's Plumbing
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Mid-Range
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Trust Score: 0/100 · Based on 104 reviews
Solid pickOur Verdict
#9 of 20 in Longview, TX
Hire if: You need clear communication and upfront explanations
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 104 Reviews Tell Us
Emergency Response
professional theme in 3 of 5 analyzed reviews; water heater crew arrived knowledgeable and courteous, took care of property, and explained work throughout
What To Watch Out For
Initial pricing perceived as high for one reviewer who felt a helper 'didn't do much' — resolved by complimentary follow-up, but first-invoice cost surprise flagged
Quality & Professionalism
professional theme in 3 of 5 analyzed reviews; water heater crew arrived knowledgeable and courteous, took care of property, and explained work throughout
follow-up service free of charge when job created downstream issues (debris in washing machine, bathroom sink clog) — stood behind work quality
Communication
professional theme in 3 of 5 analyzed reviews; water heater crew arrived knowledgeable and courteous, took care of property, and explained work throughout
Pricing
Initial pricing perceived as high for one reviewer who felt a helper 'didn't do much' — resolved by complimentary follow-up, but first-invoice cost surprise flagged
Customer reviews
Reviews from Google, Yelp & more
Both plumbers were very courteous and easy to talk to about my plumbing problem. They fixed it in about an hour and did a professional job. I will definitely have them come out and do more jobs in the future .
Prompt replies and response from the office and the job was completed timely and done expertly. Would highly recommend!
I am super pleased with the work and professionalism with my Water Heater replacement. The crew was super knowledgeable, courteous,and great to talk with. Extreme care was taken with my property , and they went through great lengths to make sure I knew what they were doing. The main office is a pleasure to deal with and never made me feel like an annoying customer. I highly recommend them!
I thought the original price was high for the helper who didn't do much except observe. We had problems with one bathroom sink and the washing machine plugging with debris stirred up from the outdoor valve replacement. Peter Paul Plumbing came back and fixed these problems for free which I felt made up for the original charge being high.
They hooked up the gas for our new pool heater and re-lit my fireplace pilot light. Kyle was great like always! Peter Paul is definitely my go to for any future service
Business details
Service area
Based in Longview. Serves 1 nearby cities within 20 miles:
Peter Paul's Plumbing