Pearl Plumbing & Fire Protection, LLC
Plumber · Bend, OR
Our verdict
Pearl Plumbing earns perfect 5/5 ratings across 108 Google reviews by combining fast, honest diagnostics with genuine above-and-beyond problem-solving—including catching a water heater fire hazard that could've burned down a home.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #10 of 14 plumbers we've reviewed in Bend, OR · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise responsiveness and proactive communication; Pearl researches issues before arrival and makes customers feel prioritized
Cited in 2 of the 5 reviews we analyzed.
4 of 5 reviews highlight going above-and-beyond expectations, including coordinating with other trades and completing unscoped work to keep projects on schedule
1 cited review
“went out of their way to install plumbing in our shower”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
3 of 5 reviews explicitly call out affordable/fair pricing despite high-end work
Cited in 3 of the 5 reviews we analyzed.
Demonstrated diagnostic expertise: Marc identified a factory-defect wiring problem in water heater that had caused fire hazard, preventing potential home disaster
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Thanks for a great job. Matt and Sam did a great job and in a timely manner. We also think the price was very affordable. Thanks again we will recommend your company to our friends and neighbors. Gary Schoenhoff.”
“I have used Pearl Plumbing multiple times in the last several years to take care of any/all of my plumbing needs from replacing a leaking toilet water inlet valve to installing and maintaining a new tankless hot water heater. Always the same honest, reliable and affordable service. If you have a plumbing need don’t hesitate to give Pearl/ Marc a call!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 108 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Pearl Plumbing & Fire Protection, LLC?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Bathroom and kitchen remodel plumbing
Hire if
- You need a plumber who actually shows up when scheduled
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Pearl Plumbing & Fire Protection, LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Bend