P & S Plumbing Honolulu
Plumber · Aiea, HI · Open 24 hours per Google listing
Our verdict
5★ on 158 reviews, BBB A+ accredited; 95 of 96 analyzed are 5-star; Aaron and Mikey fixed a water heater that no other plumber could — arrived 75 minutes early and fast_response cited in 23 of 96 reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in Aiea, HI · compare all →
Our opinion, based on the 96 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Arrived 1 hour 15 minutes early on a same-day appointment and completed a leak repair in 20 minutes — same-day service confirmed in 12 service mentions
1 cited review
“they came the same day, and was an hour and fifteen minutes earlier than they promised! That was impressive to say the least! Aaron and Mike were professionals in every sense of the word...Twenty minutes later, they were done!”
Solved water heater issue that multiple other plumbers had failed to fix — got the part and restored hot water in one visit after others stood customer up
1 cited review
“FIXED what no other plumber was able to fix!!! After getting stood up by another company I finally got referred to Aaron and Mikey. They got in here, took a look at my water heater identified the issue, got the part and diligently got the hot water up and running.”
Phone staff proactively walked customer through troubleshooting before scheduling, and quoted clearly with no sales pressure — communication theme in 8 of 96 reviews
1 cited review
“a lady took the time to walk us through some basic troubleshooting over the phone before even scheduling a service appointment...There was absolutely no sales pressure. They provided a clear quote on the spot and gave us several options to choose from.”
Cited in 2 of the 96 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1-star review describes tech who argued with homeowner about pipe location on a property the homeowner has owned since 1965, failed to problem-solve independently, and did not replace toilet seat cover after job — with only 96 analyzed reviews, this pattern warrants flagging
Cited in 1 of the 96 reviews we analyzed.
1 of 96 reviews describes a rude, dismissive tech who argued about pipe location and had to call his boss for help unclogging a toilet — isolated but a notable professionalism failure
Cited in 1 of the 96 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 96 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I do not recommend this business and I'll tell you why. I have a residential house I have 4 toilets one toilet needed to be looked at. I tried to use a auger but not long enough. The man came I showed him were the pipe was on the outside of the house. He's tells me that wasn't the pipe for the toilet. I know my property because I purchased it in 1965. This individual has never been to my house to do any plumbing …”
Positive
“We are very happy with their service and communication! We called them when our hot water tanks suddenly stopped producing hot water. The office staff was incredibly helpful — a lady took the time to walk us through some basic troubleshooting over the phone before even scheduling a service appointment, which we really appreciated. Since our tanks were nearing the end of their lifespan, we decided to replace them. …”
“These guys were amazing to work with! From scheduling it with their office manager to Aaron and Mikey coming out to taking care of our garbage disposal down Waikiki side. Very professional, easy to work with, and fair pricing. 100% would recommend! Call for Aaron or Mikey cause they’re the best!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire P & S Plumbing Honolulu?
Best for
- Emergency and same-day calls
- Water heater install/repair
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own P & S Plumbing Honolulu?
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