Outstanding Plumbing & Heating
Plumber · Smithtown, NY
Our verdict
Answers emergency calls at 7:45am and dispatches within hours, with meticulous attention to permits and inspections—but only 5 reviews to verify consistency.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: same-day appointments before noon and calls with status updates during jobs
1 cited review
“Same day appointment before noon, status update call, six estimates provided.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Handles complex multi-agency work (permits, utility coordination, town inspections) end-to-end without cutting corners
1 cited review
“Got permit, reached out to national grid, set up inspection, all as promised.”
Provides multiple solution options with cost-saving advice rather than pushing single estimate
1 cited review
“Same day appointment before noon, status update call, six estimates provided.”
Consistent politeness and professionalism from office staff through technicians across all 5 reviews
2 cited reviews
“Shannon polite and professional, Chris equally courteous and professional.”
“Same day appointment before noon, status update call, six estimates provided.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Very happy with the work. They were clean, quick, and professional. I will for sure use Outstanding plumbing for all my future plumbing needs.”
“I had Outstanding Plumbing do my oil to gas heating conversion. They did a GREAT job. They got the permit, reached out to national grid for a meter upgrade, set up the inspection with the town, and did all the work just as promised. Attention to detail is definitely a part of their work. The owner Rob is very knowledgeable and professional as is his entire crew that was at my house. I strongly recommend Outstanding …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 42 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2025.
Own Outstanding Plumbing & Heating?
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Find plumbers near you
Outstanding Plumbing & Heatingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Central Islip · Coram · Ocean Beach · Wading River