Newmans Plumbing Service & Repair
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 207 reviews
Our Verdict
#7 of 18 in Portsmouth, VA
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Drain and sewer work
- Emergency and burst pipe repair
No major caveats
Hire if: You need clear communication and upfront explanations
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 207 Reviews Tell Us
Emergency Response
All 5 reviews praise same-day or next-day response, including weekend emergency (Sunday call returned quickly with Monday arrival)
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Staff named across reviews (Melissa, David, JT, Rich, James, Denise) consistently described as knowledgeable, patient, and professional
Communication
4 of 5 reviews highlight exceptional communication and transparency: kept customers informed throughout jobs, explained problems in detail, quoted costs upfront
Pricing
3 of 5 reviews mention pricing as fair or competitive after checking market rates
Customer reviews
Reviews from Google, Yelp & more
I needed a gas hot water heater replaced same day and Melissa at Newman’s was able to get me quoted over the phone and scheduled same day while competitors could do neither. Very happy with David’s work. Highly recommend!
I called Newmans on a Sunday after our water heater made a popping noise then started spurting water. I left a message and then they returned my call quickly. The girl that called back (Denise) I think was her name, was very friendly and seemed knowledgeable about the issue. She thought it could be fixed and maybe we didn’t need a replacement. She had a technician call my husband and then sent him over to check out the issue first hand. We definitely needed a replacement and was told they could have it done by Tuesday and possibly Monday. Got a call Monday morning that they were on their way. It’s all installed and the whole process was handled well by everyone at Newmans plumbing. They were very helpful, honest and kept in constant communication. I posted the price online to see if it was fair for what I was getting done without naming their company. It seemed to fall pretty close to what others had paid for the same service. I had other business professionals contact me and offer to do the job cheaper but since Newman was so good to us we stayed with them. We appreciate good communication and honesty. Even some of the contractors that contacted me said the John Newman was a good guy!
My experience with Newman's Plumbing has been phenomenal. Melissa, David, and JT were spectacular working with me. They provided so much information and guidance that ultimately saved me a lot of time and money. As a new homeowner, I am still learning the ropes of the do's and don'ts, especially with plumbing. Melissa was incredibly informative and directed me to exactly where I needed to go and how to contact the city to help assist the issue, and David and JT showed up and not only explained the problem, but went into detail about how it's created and how to solve/prevent clogs and build-ups again. I will definitely be using them for any of my future plumbing needs!
WOW! And I mean this in the BEST way! Truly a God send, indeed. The gentlemen assigned to my trouble call was Rich and James. I appreciate their patience, although I take full accountability for not communicating effectively about my tardiness. They immediately got down to business, spoke about the issues in a way i could understand, and were transparent about the cost of all the work. Down to earth, easy to talk to, and compassion; qualities that are rare but for me always appreciated. Melissa (business owner) keep shining your light and to the gentlemen Rich and James thank you again for your patience, kindness and understanding. You all blessed me on a stressful, chaotic day. Thank you again
If anyone ever needs anything definitely reach out to newmans fast and reliable service definitely will use and refer them to everyone I know. Used them on this tankless swap to help me get up an running appreciate yall help
Business details
Service area
Based in Portsmouth. Serves 6 nearby cities within 20 miles:
Newmans Plumbing Service & Repair