Newmans Plumbing Service & Repair
Plumber · Portsmouth, VA · Open 24 hours per Google listing
Our verdict
Dispatches technicians same-day even on weekends, explains problems in detail, and charges fairly—exactly what you want calling at 2am.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #11 of 15 plumbers we've reviewed in Portsmouth, VA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise same-day or next-day response, including weekend emergency (Sunday call returned quickly with Monday arrival)
2 cited reviews
“quoted over the phone and scheduled same day”
“kept in constant communication. They were very helpful, honest”
4 of 5 reviews highlight exceptional communication and transparency: kept customers informed throughout jobs, explained problems in detail, quoted costs upfront
4 cited reviews
“kept in constant communication. They were very helpful, honest”
“saved me a lot of time and money. Explained the problem in detail”
“transparent about the cost of all the work”
“quoted over the phone and scheduled same day”
Staff named across reviews (Melissa, David, JT, Rich, James, Denise) consistently described as knowledgeable, patient, and professional
3 cited reviews
“saved me a lot of time and money. Explained the problem in detail”
“transparent about the cost of all the work”
“kept in constant communication. They were very helpful, honest”
3 of 5 reviews mention pricing as fair or competitive after checking market rates
2 cited reviews
“transparent about the cost of all the work”
“kept in constant communication. They were very helpful, honest”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“I needed a gas hot water heater replaced same day and Melissa at Newman’s was able to get me quoted over the phone and scheduled same day while competitors could do neither. Very happy with David’s work. Highly recommend!”
“I called Newmans on a Sunday after our water heater made a popping noise then started spurting water. I left a message and then they returned my call quickly. The girl that called back (Denise) I think was her name, was very friendly and seemed knowledgeable about the issue. She thought it could be fixed and maybe we didn’t need a replacement. She had a technician call my husband and then sent him over to check …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 207 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
Should you hire Newmans Plumbing Service & Repair?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Drain and sewer work
- Emergency and burst pipe repair
Hire if
- You need clear communication and upfront explanations
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Newmans Plumbing Service & Repair?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Portsmouth, VA
Hampton Roads Home and Commercial ServicesHIRERanked #10 of 15 in Portsmouth · Exceptionally fast emergency response with flawless communication—one bathroom back online…A1 Sewer & Drain Plumbing & Water HeatersCONDITIONALRanked #12 of 15 in Portsmouth · Gets to emergency calls same-day with exceptional technician quality, but pricing transpar…See all 15 plumbers we've reviewed in Portsmouth, VA →
Nearby: Portsmouth · Chesapeake