Newark Water Heaters & Drains
Plumber · Newark, OH · Open 24 hours per Google listing
Our verdict
Excellent workmanship and fair pricing with fast response times, but one critical no-show incident raises reliability concerns for 2am emergencies.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #15 of 15 plumbers we've reviewed in Newark, OH · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Strong workmanship quality: 3 of 5 reviews explicitly praise the quality of work and problem-solving
2 cited reviews
“worked hard to clear the drain”
“sent a repair person out fairly quickly”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Fast emergency response: 2 reviewers specifically mention quick arrival (within 45 minutes and 'fairly quickly') even during off-hours
1 cited review
“sent a repair person out fairly quickly”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Competitive pricing: explicitly called out as 'great price' by at least one reviewer
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Critical no-show incident: 1 of 5 reviews reports the company never called back or showed up after being contacted, forcing the customer to hire a competitor
“Called they never called or showed up”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Called they never called or showed up, So I got Buckeye Plumbing & Drains to do the job, very happy with Buckeye Plumbing.”
Positive
“Do not remember his name that helped us but he was great and worked hard to clear the drain.”
“They did a great job and I felt so bad for them getting up so early, it was the only time I had. Also I don't know why Google's forcing me to use this account lol.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 32 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Should you hire Newark Water Heaters & Drains?
Best for
- Budget-conscious homeowners
- Drain and sewer work
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need high-quality work that holds up over time
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need airtight scheduling and guaranteed arrival times
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Newark Water Heaters & Drains?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Newark · Frazeysburg · Somerset