Mr. Rooter Plumbing of Pittsburgh

Tyler, Caleb and Quinn were absolutely amazing! Super polite and friendly. They were very patient and understanding when the job ended up being bigger than expected. They deserve a raise for having to get in that crawlspace. If we ever need more plumbing done we'll definitely be calling back!

Mr. Rooter Plumbing is a very professional organization to deal with. The service specialist, Brandon Higley, had to fix a pinhole leak in the copper water line. He replaced the outdoor water spigot and stabilized the waterline connection. Our dry sink faucet needed repair. In our bathroom, he replaced the bathtub fixtures and ran a line from the the vent fan to the outside lessoning the humidity in the bathroom. The biggest project was the installation of the Halo H20 ultimate water softener and purification system for the whole house. Brandon helped make the plumbing project a pleasant experience by keeping us informed about the progress of the project. He also made adjustments when we asked him to. I have to mention also, that Jason and Brandon supported each other to make sure that the project was completed to our satisfaction. Thank you so much.

My hot water heater had to be replaced. It was leaking (from corrosion) and wasn't working anymore. It had 19 years of service, which was very good, especially because I did not flush it every other year as they recommended. Lime builds up in the hot water heater in time because of the hard water in Moon Township and eventually the sludge (lime) corrodes the hot water heater. Josh Farabaugh and his helper Jose came very quickly to help me. I called them the night before and they came the next day, which I wanted. I lived without the hot water and using towels for the water leakage overnight. Josh and Jose were quick, professional and very courteous. My hot water heater was replaced, and the water feed valves were brought up to code for Allegheny County.

Had to redo all the work they did after paying around $3,000 dollars. We had a bursted pipe. The connectors they did were cheap and weak. A year later, I had to fix all the connectors. The professional plumbers who came in after to give quotes were way more knowledgable. If the price had been affordable, I could look the other way, but at this price, it should not have been this problematic. They send inexperienced, young plumbers.

Do you think it should cost $975.00 - a $100.00 coupon total cost of $875.00 just to replace a main line valve, which only took 1& 1/2 hours to install? They say PROUDLY one flat rate on their website. However they won't tell you what it is on the phone. The plumbers were excellent but the PRICE GAUGING WAS RIDICULOUS. And did I mention it was sitting right there in my basement, NOT UNDERGROUND!!! Google it to see how much they say it SHOULD COST YOU. It was a PLAIN SHUT OFF VALVE that they had in their truck.