Mr. Rooter Plumbing of Northwest Indiana
Plumber · Portage, IN · Open 24 hours per Google listing
Our verdict
4.7 stars on 384 reviews; 5 of 5 analyzed are 5-star with same-day arrivals, below-market pricing, and willingness to repair water heaters competitors refuse to service.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in Portage, IN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day or earlier-than-scheduled arrivals in 2 of 5 analyzed reviews, including an 8:30am call with 10am arrival
2 cited reviews
“I called at 8:30 in the morning and they arrived by 10 a.m. the same day. Ryan and Dave were excellent. They revived my old water heater in no time at all, when other companies refused to even look at it because it's older than ten years. AND THE PRICING WAS VERY FAIR!!!”
“They fixed two leaks, having to go through drywall for one of the repairs and kept the hole small enough for an easy patch-up! Great and affordable service!”
Pricing described as fair or affordable in 3 of 5 analyzed reviews; one reviewer specifically notes how exceptional pricing is compared to other companies
3 cited reviews
“I called at 8:30 in the morning and they arrived by 10 a.m. the same day. Ryan and Dave were excellent. They revived my old water heater in no time at all, when other companies refused to even look at it because it's older than ten years. AND THE PRICING WAS VERY FAIR!!!”
“They fixed two leaks, having to go through drywall for one of the repairs and kept the hole small enough for an easy patch-up! Great and affordable service!”
“They do exceptional work and they are extremely knowledgeable. Exceptionally reasonable with their pricing for repairs.”
Repaired a water heater over 10 years old that other companies refused to look at
1 cited review
“I called at 8:30 in the morning and they arrived by 10 a.m. the same day. Ryan and Dave were excellent. They revived my old water heater in no time at all, when other companies refused to even look at it because it's older than ten years. AND THE PRICING WAS VERY FAIR!!!”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Dave and staff wonderful through and through. He persisted until the problems were conquered. They came out earlier than expected and finished the job efficiently and correctly. We appreciate them- you won’t be disappointed. Five stars. Thank you!”
“Zach and Ryan were amazing! They were quick to come out, 4 hours earlier than the scheduled appointment I had made yesterday. They fixed two leaks, having to go through drywall for one of the repairs and kept the hole small enough for an easy patch-up! Great and affordable service!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 384 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Should you hire Mr. Rooter Plumbing of Northwest Indiana?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Water heater install/repair
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need a plumber who actually shows up when scheduled
Think twice if
- You want detailed upfront explanations
- You need guaranteed sub-hour response for true emergencies
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Mr. Rooter Plumbing of Northwest Indiana?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Valparaiso · Portage · Chesterton · Kouts