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Mr. Rooter Plumbing of Fort Myers

Fort Myers, FL
4.8(287 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Unknown

Based on review analysis

RED FLAGS

2 concerns

Threatening debt collection behavior: Manager threatened to place a lien on customer's home after service dispute, which is an aggressive and unusual response to a pricing complaint, Pricing significantly above market rate: Customer noted other plumbers charge $49 for drain snaking versus the $250 charged here; high variance in dimension scores (40) reflects inconsistent customer experience

Trust Score: 0/100 · Based on 287 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 287 Reviews Tell Us

Emergency Response

Exceptional emergency response: Arrived within 30 minutes of call and completed water main repair within 1 hour

Emergency and burst pipe repair

What To Watch Out For

Pricing opacity and aggressive negotiation tactics: No phone quotes provided; initial estimate of $350 was reduced to $250 only when customer objected, suggesting pricing lacks consistency

Poor administrative follow-through: Customer requested receipt 4 times and never received one

Threatening debt collection behavior: Manager threatened to place a lien on customer's home after service dispute, which is an aggressive and unusual response to a pricing complaint

Pricing significantly above market rate: Customer noted other plumbers charge $49 for drain snaking versus the $250 charged here; high variance in dimension scores (40) reflects inconsistent customer experience

Quality & Professionalism

Outstanding workmanship: 3 of 5 reviews explicitly praise professional quality, thoroughness, and attention to detail

Clear communication and customer education: Multiple reviewers report technicians explained issues thoroughly and answered questions patiently

Communication

Clear communication and customer education: Multiple reviewers report technicians explained issues thoroughly and answered questions patiently

Pricing

Pricing opacity and aggressive negotiation tactics: No phone quotes provided; initial estimate of $350 was reduced to $250 only when customer objected, suggesting pricing lacks consistency

Clean & ProfessionalGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

B
bendette heyliger

We had an excellent experience with the plumber who came out to assess the work that needed to be done. He was professional, courteous, and extremely knowledgeable. He took the time to carefully inspect everything, explained the issues clearly, and answered all of our questions with patience and honesty. We truly appreciated how thorough and respectful he was throughout the visit. It gave us confidence that the job would be handled properly and professionally. Highly recommend this company for their outstanding customer service and expertise!

D
Dorothy Dashiell

I had a plumbing issue that needed immediate attention, and this company delivered exceptional service from start to finish. The young man who did the work was absolutely fantastic — professional, very patient, and extremely knowledgeable. He took the time to explain what happened, walked me through the repair, and made sure everything was working perfectly before he left. You can tell he takes great pride in his work. He was polite, cleaned up the area afterward, and made a stressful situation much easier to deal with. It’s rare to find someone so honest, respectful, and dependable in today’s world. I highly recommend this plumbing company. Great customer service, and outstanding workmanship. Thank you for a job well done! 🚰🔧💧

D
Doug Godfrey

Chris from Mr Rooter did an excellent install of gas line and plumbed for new sink. Would highly recommend him for connecting up your outdoor Kitchen .

B
Bill Holler

I felt like I got scammed. I needed a toilet unplugged. They would not give me a price over the phone. Guy came in and said we needed the drain snaked. $350.00. I said no way. He reduced the price to $250 in 10 seconds. I needed it done and was stuck. I paid and then complained to Chris the manager. He said ok. Don’t pay it. Guy left. Chris called back and threatened a lien on my house. I paid it to protect myself from these scam artists. I asked for a receipt and never got one, even after calling 4 times. I have checked other ads and see many people charge $49 for snaking a drain. NEVER use Mr Rooter.

J
Josh Turner

My water main shut off valve blew and within 30 minutes Mr. Rooter showed up and within 10 minutes I had a reasonable quote and within an hour water was back on and service was complete. Extremely happy with their service, the workmanship provided, and the speed in which it was done.

Business details

Phone
(239) 251-4013
Address
12995 S Cleveland Ave Ste pbs3, Fort Myers, FL 33907, USA
Hours
Open 24 hours

Service area

Based in Fort Myers. Serves 6 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Mr. Rooter Plumbing of Fort Myers

4.8
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