Mr Rooter Plumbers
Plumber · La Vergne, TN · Open 24 hours per Google listing
Our verdict
28 of 29 analyzed reviews rate 5 stars, with same-day water heater replacement and sewer camera inspections cited. One 1-star report says the dispatch tech didn't know where the meter was and left without doing leak detection for a $59 charge.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 29 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Sandro diagnosed and replaced a leaking water heater the same day per one customer; 7 water-heater mentions overall.
1 cited review
“We called Mr. Rooter for a water heater leak. Sandro came out, diagnosed the issue, and replaced the heater the same day”
Cited in 2 of the 29 reviews we analyzed — 1 cited review not excerpted here.
Sewer camera inspections during home purchases — Robert showed video and pointed out future-attention areas.
1 cited review
“Robert came out to do a sewer camera inspection for our home purchase. He showed us the video and pointed out areas that might need attention later”
Cited in 2 of the 29 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Single 1-star: tech didn't locate the water meter, no leak detection performed, customer charged $59 for nothing.
“the dispatch guy doesn’t know where the meter is located and leak detection wasn’t done. He did nothing for $59 and left”
One customer reports the dispatch tech didn't know where the meter was located and left without performing leak detection after a $59 charge.
“the dispatch guy doesn’t know where the meter is located and leak detection wasn’t done. He did nothing for $59 and left”
Keep it in proportion: these concerns are cited in 1 of the 29 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Rude support and the dispatch guy doesn’t know where the meter is located and leak detection wasn’t done. He did nothing for $59 and left.”
Positive
“The best experience I’ve had with any plumbing company. My water heater installation was handled perfectly from start to finish.”
“Our old water filter system needed replacement, and they handled it without any mess. Excellent service.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Oct 2025.
Should you hire Mr Rooter Plumbers?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Mr Rooter Plumbers?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Mr Rooter Plumbersisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Nashville · Hendersonville