Monkeys Wrench, Inc.
Plumber · Addison, IL
Our verdict
Family-owned shop that dispatches fast, diagnoses thoroughly (even calling manufacturers), and leaves customers so satisfied they become repeat clients.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise punctuality and rapid response—scheduled next-day service or same-day dispatch on calls
2 cited reviews
“came the next day, phenomenal job, so kind, went above and beyond”
“showed up right on time, were super nice, professional, pricing very reasonable”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Proactive problem-solving: crew identified non-working sump pump before customer asked and fixed it same visit; noticed gas water heater issue and dispatched quickly
1 cited review
“diagnosed directly with Rinnai service team to relay all options to customer”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Owner-involved service: Mike (owner) personally calls customers to walk through options and builds long-term relationships
1 cited review
“diagnosed directly with Rinnai service team to relay all options to customer”
Pricing consistently described as 'very reasonable' and 'affordable' across multiple reviews
1 cited review
“showed up right on time, were super nice, professional, pricing very reasonable”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Workmanship praised for speed and cleanliness—'completed in record time,' 'hardly tell they were there'
1 cited review
“completed the work in record time. Nice, clean and very professionally done”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“We were having a heat exchange issue (code 10) with our 10 year old Rinnai tankless water heater. Adam and Scott assessed the issue and also diagnosed it directly with Rinnai service team to be able to relay all options of the issue to realize fixing an aged water heater wasn’t worth the risk of it still malfunctioning and the cost would make more sense installing a new one. They were able to get the new one with …”
“I had an amazing experience with Monkey’s Wrench!!! They were able to give me an amazing quote and came the next day to install my new toilet. Scott and Adam did a phenomenal job and were so kind!! They went above and beyond. Forever client!!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 96 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Monkeys Wrench, Inc.?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Whole-house repiping
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Monkeys Wrench, Inc.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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