Monkey Wrench Plumbing, Sewer & Drain
Plumber · Salt Lake City, UT · Open 24 hours per Google listing
Our verdict
Carlos and the team excel at same-day emergency response and honest pricing, but watch out for follow-up work on complex jobs like driveway repairs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 47 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day or next-day emergency response mentioned in 4 reviews; online scheduling available for middle-of-night calls
1 cited review
“Came out the same day and fixed our water line”
Cited in 4 of the 47 reviews we analyzed — 3 cited reviews not excerpted here.
Pricing fairness and honesty consistently praised; customers describe 'very honest' and 'reasonable' rates across 5 reviews
1 cited review
“Best prices and very honest just what you want”
Cited in 5 of the 47 reviews we analyzed — 4 cited reviews not excerpted here.
Carlos specifically named 13 times with praise for professionalism, efficiency, and politeness; appears to be primary technician
2 cited reviews
“Very knowledgeable and helpful, really nice and easy to work with”
“Came out the same day and fixed our water line”
Cited in 13 of the 47 reviews we analyzed — 11 cited reviews not excerpted here.
Professional courtesy noted: multiple reviews mention shoe covers before entering home and thorough cleanup
Cited in 3 of the 47 reviews we analyzed.
Bonus work at no charge: Carlos identified and fixed a loose water heater vent free-of-charge
Cited in 1 of the 47 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Two identical 1-star reviews (appearing to be duplicates or same incident) detail a single serious failure: promised driveway repair left incomplete and sinking, then customer ignored when requesting warranty work. This is a 4% failure rate but involves follow-up negligence on a major commitment.
Cited in 2 of the 47 reviews we analyzed.
Follow-up communication fails on complex multi-phase jobs: one customer reports being ignored for 2+ weeks after driveway repair failed and initial promised fix-up was not scheduled
Cited in 2 of the 47 reviews we analyzed.
Subcontracted driveway work quality issue: concrete slab settled 2 inches after rain due to inadequate soil compaction; original plumber unresponsive to multiple follow-up texts with photographic evidence
Cited in 2 of the 47 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 47 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“They came out to repair the sewer line for my neighbor to discover it’s a joint line and connects to mine. They came over and asked if they could cut out a section of my driveway to access the line I said that was fine then the plumber assured me they would fix the spot they cut out and it would look fantastic better then before. We exchanged contact info and he would let me know when they would be out to do it. …”
Positive
“We Love Monkey Wrench Jerry and Tony came and replaced the main drain in our house and they did awesome work. I would post a photo but am technically challenged lol but it looks great. Have used them in the past and will continue in the future best prices and very honest just what you want for repair/ home improvements. Thanks Monkey Wrench”
“Carlos Luna is a jewel to work with. Completed job as he said and very efficiently. He explained things well”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Jan 2026.
Across platforms
Should you hire Monkey Wrench Plumbing, Sewer & Drain?
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need fast same-day or after-hours response
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Monkey Wrench Plumbing, Sewer & Drain?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Monkey Wrench Plumbing, Sewer & Drainisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Salt Lake City · South Jordan · Park City · Kaysville