Modern Plumbing
Plumber · Naperville, IL
Our verdict
John and the team show up fast, fix it right the first time, and charge fairly—five reviewers gave perfect scores across multiple job types.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional responsiveness: One reviewer noted John arrived exactly on time and resolved a shower pressure issue in 10 minutes.
1 cited review
“John came out bang on time and fixed the issue within 10 minutes.”
First-time job completion: Multiple reviewers explicitly praise work done correctly without callbacks or rework.
1 cited review
“Work was done right the first time. Prompt service and excellent workmanship.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Competitive pricing: Reviewers consistently mention fair, well-researched pricing that matches or beats market rates.
1 cited review
“Very competitive price. They hit the mark on every point.”
Clear communication: Four of five reviews highlight proactive explanations, question-answering, and transparent estimates.
2 cited reviews
“Impressed by John's communication and turnaround times.”
“Very competitive price. They hit the mark on every point.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“We had a great experience with John @ Modern Plumbing. He repaired the pump for our ejector pit quickly and professionally. John was very friendly, respectful, and clearly knew what he was doing. Everything was handled efficiently, and the work was done right the first time. We really appreciate the prompt service and excellent workmanship. I would definitely recommend Modern Plumbing to anyone needing reliable …”
“Fantastic plumbing, wonderful guy. I had some issues with a shower having low pressure issues. John came out bang on time and fixed the issue within 10 minutes. Very knowledgeable and honest guy 10/10 I will definitely be calling him for any future plumbing needs and recommending him to everyone I know.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 52 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
Own Modern Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Modern Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Aurora · Geneva · Plainfield · Homer Glen