Mark's Reddi Rooter
Plumber · Madison, WI
Our verdict
4.8★ across 131 reviews; weekend emergency drain backup resolved same day when competitors were booked — themeCounts show fast_response=1 and weekend_or_emergency=1 alongside 2 professional mentions.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #11 of 15 plumbers we've reviewed in Madison, WI · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Responded on a weekend when every other shop was booked out — drain backup into basement cleared same day per 1 of 5 analyzed reviews
1 cited review
“Mark's Reddi Rooter saved our house! We contacted various other places(either no callback or completely booked) prior to making a call to Mark's Reddi Rooter which was recommended by a local company who was not able to help at the time.....as it was the weekend. Our drain had backed up into our basement and our toliet was overflowing. The technician arrived quickly and was very efficient in finding the problem right away. Top notch service, highly recommend!”
Pricing cited as reasonable and upfront — Jeff walked customer through multiple options with honest advice before any work began
1 cited review
“Jeff provided a detailed estimate and offered multiple options alongside honest advice. I was especially impressed with the plumber they sent, Colton. He was thorough and went above and beyond to accommodate my needs.”
Phone intake stood out: scheduler pre-diagnosed the issue, managed anxiety, and gave exact arrival window — next-morning response for non-emergency call placed at 2:30 PM
1 cited review
“Called yesterday at 2:30pm and they were here at 9:30am this morning (it was non-emergent). The person on the phone has lots of great questions and helped with my anxiety about the situation, she was kind patient and told me exactly what was likely happening.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
One review flags a slow_response signal alongside the weekend praise, suggesting arrival can be delayed if dispatch is stretched
“Mark's Reddi Rooter saved our house! We contacted various other places(either no callback or completely booked) prior to making a call to Mark's Reddi Rooter which was recommended by a local company who was not able to help at the time.....as it was the weekend. Our drain had backed up into our basement and our toliet was overflowing. The technician arrived quickly and was very efficient in finding the problem right away. Top notch service, highly recommend!”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I called about an issue I was having with my floor drain near washer. They responded immediately and their worker that arrived was so nice and explained what he found. I found the pricing very fair. If you need friendly and fast service. You need to call them”
“LI want to highly recommend Mark's Reddi-Rooter for both plumbing and rooter services. I was incredibly impressed with their work; they provide the best plumbing service in the area and offer reasonable pricing for high-quality results. The team is honest and upfront, and every staff member I encountered was professional and attentive. Jeff provided a detailed estimate and offered multiple options alongside honest …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 131 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Mark's Reddi Rooter?
Hire if
- You need clear communication and upfront explanations
- You need a plumber who actually shows up when scheduled
Think twice if
- You need guaranteed sub-hour response for true emergencies
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Mark's Reddi Rooter?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Madison · Arlington · Cross Plains · Waterloo