Legendary Service
Plumber · Mount Prospect, IL · Open 24 hours per Google listing
Our verdict
Arrives within an hour for emergencies, charges fairly without upselling, and handles burst pipes and weekend disasters with calm expertise.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 90 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Exceptional emergency response: multiple reviewers report arrival within 30 minutes to 1 hour on nights, weekends, and holidays including Christmas Eve
Cited in 3 of the 90 reviews we analyzed.
No upselling or unnecessary repairs: 4 reviewers explicitly praise honest diagnosis and only fixing what needs fixing
1 cited review
“Didn't try to sell unneeded services.”
Cited in 4 of the 90 reviews we analyzed — 3 cited reviews not excerpted here.
Detailed explanation of work and options: 6+ reviewers mention technicians clearly explaining what they're doing and laying out solutions before proceeding
2 cited reviews
“Came out promptly, analyzed the issue and laid out options.”
“Provided a detailed explanation of what he was doing.”
Cited in 4 of the 90 reviews we analyzed — 2 cited reviews not excerpted here.
Named technicians (Frank, Sean, Colin, Ben, Codi, JJ) consistently mentioned for politeness, professionalism, and competence across multiple reviews
Cited in 4 of the 90 reviews we analyzed.
Proactive quality control: supervisor Sean checks in on multi-day projects to ensure high standards
Cited in 1 of the 90 reviews we analyzed.
Fair pricing with transparency: reviews note rates are 'very reasonable' and no surprise charges after diagnosis
1 cited review
“Provided a detailed explanation of what he was doing.”
Cited in 2 of the 90 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 90reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Critical
“They provided a quote which was very unreasonable. $1200 to replace a warranty covered gas control valve. Called few more plumbers in the area and got way better quotes.”
Positive
“Colin was my technician from Legendary and addressed problems with my furnace. He knew his stuff, was transparent and honest. You could see the pride of ownership in his work and his company’s approach. I have cancelled my subscription with a different company. They were dishonest. Colin showed me my filters which supposedly got cleaned a couple of months ago by that company. They were filthy! What a scam. I plan …”
“I had a great experience with this company. My heat stopped working at the worst possible time, and they came through. The team installed a brand-new furnace along with a new thermostat and made the whole process smooth and stress-free. They were professional, knowledgeable, and respectful of my home, and they explained everything clearly along the way. I’m in the Mundelein area, and I’m beyond grateful to have heat …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Legendary Service?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Legendary Service?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Legendary Serviceisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Evanston · Libertyville