JP Plumbing
Fast Response
Reviewers confirm quick response
Not Verified
No emergency data in reviews
Unknown
Based on review analysis
1 concern
Trip charge collected without disclosing fixed per job pricing — reviewer felt the $518/hose bib flat fee should have been stated on the first call, not on arrival
Trust Score: 0/100 · Based on 42 reviews
Our Verdict
#9 of 10 in Arnold, MD
Hire if: You need high-quality work that holds up over time
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 42 Reviews Tell Us
Emergency Response
Fastest callback of 3 plumbers contacted for urgent well pump failure — courteous, explained the problem, and resolved same day
What To Watch Out For
Fixed-rate pricing not disclosed on the phone — reviewer paid $89 trip charge only to learn hose bib installs are $518 each flat fee; wasted time and cost
Trip charge collected without disclosing fixed per job pricing — reviewer felt the $518/hose bib flat fee should have been stated on the first call, not on arrival
Quality & Professionalism
Fastest callback of 3 plumbers contacted for urgent well pump failure — courteous, explained the problem, and resolved same day
Communication
Fastest callback of 3 plumbers contacted for urgent well pump failure — courteous, explained the problem, and resolved same day
Pricing
Fixed-rate pricing not disclosed on the phone — reviewer paid $89 trip charge only to learn hose bib installs are $518 each flat fee; wasted time and cost
Customer reviews
Reviews from Google, Yelp & more
I’ve used JP Plumbing on several occasions and they are now my go to for plumbing services. Jim and Josh have been to my house and to my elderly mother’s house for a variety of emergency and non-emergency issues. Jim responds quickly to calls and both men are friendly, hardworking, honest and knowledgeable. I highly recommend this company!
I woke up this morning and I had no HOT Water, and I called around to get SERVICE and every Company was tied up for days! I was driving from Home Depot and spotted JP Plumbing in my neighborhood. I approached the driver and told him my problem, he took down my information and said he will call me as soon as he finishes his first job. He arrived within 2 hrs and told me the problem and replaced my water heater in no time !!! I was so happy I couldn’t believe how quick and professional Mr. Jim was to me , and also how good the prices were. This is an excellent SERVICE.. I recommend anyone to this Company !!!!!
I called 3 plumbing services this morning and JP Plumbing was the fastest to respond. You realize very quickly how important water is when your well pump and pressure tank stop working! JP was not only quick to respond but they were also courteous and explained the problem and how it could best be resolved today. I can't thank these guys enough and will recommend them to everyone. Thank you JP plumbing!!!
Called to have 3 outside faucets replaced. Jim(?) answered and told me it'd cost 89 for the trip charge, plus whatever parts and cost for installation. When he arrived at our house, he told us that there's a fixed cost for hose bibb installation of $518 each! I asked how long it takes and he said 1 - 1.5 hours. By my calculation, that's about $345-$518 per hour. (Doesn't include parts of $27x3.) That's quite high, I think. Also, he should've mentioned the fixed cost when we spoke on the phone. I wasted $89 and won't be using JP Plumbing again.
Excellent service. Professional through and through. They are experts at their craft and have been in business a long time. Trustworthy. High integrity. When I lost all water supply coming into my house (on a well) and multiple issues with leaks and electrical shorts inside the house, they troubleshooted and I had a potential $4,000 issue with my well pump, pressure tank replacement. Jim and Jeremy were able to solve the problem at half the cost and saved me $2000. Their response time was quick, too. I will use them again and highly recommend to friends in the Annapolis area who need major or minor plumbing help.
Business details
Service area
Based in Arnold. Serves 12 nearby cities within 20 miles:
JP Plumbing