Jacob's Plumbing LLC
Plumber · Simpsonville, SC
Our verdict
Arrives fast and does solid work, but quoted $2,500 labor on a half-day job that cost $250 in materials—shop around on complex installs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #9 of 15 plumbers we've reviewed in Gray Court, SC · compare all →
Our opinion, based on the 91 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Exceptional responsiveness: 8 reviews explicitly mention same-day or next-day arrival, with one emergency water heater leak addressed 'shortly' after the call
1 cited review
“showed up for the work and got it all done in one day”
Cited in 8 of the 91 reviews we analyzed — 7 cited reviews not excerpted here.
Clear communication on complex jobs: 4 reviews praise detailed explanations before work begins, including burst sewer pipes and tankless installations
Cited in 4 of the 91 reviews we analyzed.
High-quality workmanship on major projects: 5 reviews detail full re-pipes, sewage line replacements, and complex diagnostics completed thoroughly
1 cited review
“fast efficient and extremely well priced”
Cited in 5 of the 91 reviews we analyzed — 4 cited reviews not excerpted here.
Goes above contractual obligations: One long-term customer reports technicians returned months later to make adjustments 'NO CHARGE'
Cited in 1 of the 91 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing fairness concern on smaller/simpler jobs: 1 of 75 analyzed reviews explicitly calls labor pricing 'highway robbery' for straightforward roughin work, though broader sample shows positive pricing feedback
Cited in 1 of the 91 reviews we analyzed.
Labor pricing appears significantly inflated on roughin work: Single review quotes $2,500 for water line installation when homeowner completed same work for $250 in materials, suggesting $2,250 labor markup for a half-day job
Cited in 1 of the 91 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 91 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Got a quote to roughin the water lines for sink, toilet, and shower. The water lines are already within 2 feet of the bathroom and they quoted $2500 to do the install. I just bought all the materials myself and spent less than $250 including the lumber. So $2250 for labor???? Half day job at best for 2 people, highway robbery.”
“Miscommunication caused no service repair”
“Made appt with Jacob on his cell phone Monday to install some faucets. He said "Thurs and Fri are wide open for me". I picked Thurs and he told me he'd "be here on Thurs at 9am". No call, no show today. We waited until 9:40 then called him to see where he was. After a long, silent pause he said that he did remember talking to me and making appt but had asked me to text my info after because he was driving. I …”
Positive
“Great team! Gave me the advice I wanted to consider what type of water heater install would work best for our replacement. Zero pressure to make a decision. They showed up for the work and got it all done in one day- cleaned up and I was all set! I would absolutely call them again for other plumbing/gas pipe needs!!”
“Jacob’s team is truly the best. They are always reliable, professional, and consistently deliver excellent service. They have been my go-to for all of my plumbing needs and have never let me down. I haven’t worked with any other plumbers since finding them over three years ago, and I couldn’t recommend them more highly.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Jacob's Plumbing LLC?
Best for
- Emergency and same-day calls
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Jacob's Plumbing LLC?
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Nearby: Belton · Gray Court