Illinois Plumbing & Mechanical Company
Plumber · Round Lake, IL
Our verdict
4.9★ across 10 reviews; 5 of 5 analyzed all 5-star; Elliot located a gas leak other companies couldn't find; responds to emergencies same evening and installs next morning; texts ETA proactively.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Located a gas leak that other companies couldn't find; completed repair with full system check before leaving
1 cited review
“Elliot came out to fix a gas leak for us, he was able to locate the leak when other companies couldn't. He was responsive, on time, the price was fair, and he made sure everything was put back together and running before he left.”
Emergency water heater replaced next morning after same-evening callback; 40-gallon unit installed at flat rate in 2 hours
1 cited review
“Called for a broken water heater, its was an emergency! I left a message the night of and received a call back promptly that evening. Then first thing in the morning I had a brand new 40 gallon water heater for a flat rate. Elliott was in and out in 2 hours.”
communication cited 3 of 5 analyzed; texts ETA proactively; one reviewer says Elliot 'texts you when he is on his way'
2 cited reviews
“He is very responsive and texts you when he is on his way. He tested for leaks and even went out of his way to run to the store for some spray foam insulation because he wanted to make sure there weren't going to be any issues with the outside wall/freezing pipes.”
“All of my family will always recommend Elliot. He is responsive, respectful and very accommodating! Very thankful to have found such a trustworthy company to help us and walk us through emergency situations.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Always quick to help and knowledgeable about the industry, great, friendly service!”
“I called Elliott to lower my kitchen drain to accommodate a new garbage disposal, which he supplied. He came right out to give me a quote - which was quite fair - and then came the next day to install it. He is very responsive and texts you when he is on his way. He tested for leaks and even went out of his way to run to the store for some spray foam insulation because he wanted to make sure there weren't going …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 10 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2025.
Should you hire Illinois Plumbing & Mechanical Company?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Illinois Plumbing & Mechanical Company?
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Find plumbers near you
Illinois Plumbing & Mechanical Companyisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Libertyville · Bristol · Algonquin · New Munster