Huber Heights Plumbing & Drain
Plumber · Huber Heights, OH · Open 24 hours per Google listing
Our verdict
4.8 stars on 209 Google reviews, but 5 analyzed reviews split 3 positive / 1 neutral / 1 negative with reviewConsistency=0.36 — a pricing bait-and-switch complaint ($99 quoted, $330 charged) stands out as the sharpest red flag.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day scheduling confirmed and technicians arrive on time; water heater issue resolved same visit with preventive maintenance education provided (themeCounts.fast_response=2)
1 cited review
“Mr. Moonbeck arrived on time and resolved the water heater problem expediently. I also enjoyed the education he provided about improving the performance of my water heater with preventive maintenance tips. I would and will likely trust his help in the future.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Technicians explain work and keep customers informed throughout — cited in 2 of 5 reviews (themeCounts.communication=1, professional=3)
2 cited reviews
“Very Professional, friendly, and timely. Explained everything and our dogs loved him. He kept us in the loop and worry free. Would want him for all future repairs!”
“Dustin Schmidt and James Ashley were heaven sent. Bless them. They worked so incredibly hard while assuring me things would be all right. It was very obvious that they genuinely wanted to help.The issue was completely resolved without tearing out my driveway or digg”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing bait-and-switch: customer quoted $99 for drain snaking over the phone, then told $330 on arrival (after $50 discount: $280) — more than 3x the estimate. Customer felt unable to walk away without paying $99 service call fee.
“when my wife set up the appointment she was misled into believing the cost would be 99$ to snake the drain. Upon arrival, we were told it would be 330$ (he did end up giving me 50$ off). I have had the drains snaked in this house before, and it has never cost more than 100$.”
Phone staff cannot or will not provide labor cost estimates upfront — 1 of 5 reviews explicitly flags this as a problem that preceded the pricing dispute
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“While the gentleman that came to the house was very polite and the issue was competently resolved, when my wife set up the appointment she was misled into believing the cost would be 99$ to snake the drain. Upon arrival, we were told it would be 330$ (he did end up giving me 50$ off). I have had the drains snaked in this house before, and it has never cost more than 100$. Once I heard the price, I wanted to call …”
Positive
“I called Huber Heights Plumbing, 5 Star Home Services for a second opinion after an unpleasant encounter with another company. Amy that I spoke with first was so kind and assured me she would have someone come that night. Chris Sanchez was visibly concerned with the mess the other company had left. He assured me they could help me. Dustin Schmidt and James Ashley were heaven sent. Bless them. They worked so …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 209 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Huber Heights Plumbing & Drain?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Huber Heights Plumbing & Drain?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Huber Heights Plumbing & Drainisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Donnelsville · Englewood · Bellbrook · Troy