Huber Heights Plumbing & Drain

Mr. Moonbeck arrived on time and resolved the water heater problem expediently. I also enjoyed the education he provided about improving the performance of my water heater with preventive maintenance tips. I would and will likely trust his help in the future.

Very Professional, friendly, and timely. Explained everything and our dogs loved him. He kept us in the loop and worry free. Would want him for all future repairs!

I called Huber Heights Plumbing, 5 Star Home Services for a second opinion after an unpleasant encounter with another company. Amy that I spoke with first was so kind and assured me she would have someone come that night. Chris Sanchez was visibly concerned with the mess the other company had left. He assured me they could help me. Dustin Schmidt and James Ashley were heaven sent. Bless them. They worked so incredibly hard while assuring me things would be all right. It was very obvious that they genuinely wanted to help.The issue was completely resolved without tearing out my driveway or digging up my yard. It was done at a fraction of the cost the other company had quoted me. I am so deeply grateful for your professionalism, kindness and skill. God sends his angels when they are needed. Your company is the only one I will use and the only one I will recommend. Thank you

While the gentleman that came to the house was very polite and the issue was competently resolved, when my wife set up the appointment she was misled into believing the cost would be 99$ to snake the drain. Upon arrival, we were told it would be 330$ (he did end up giving me 50$ off). I have had the drains snaked in this house before, and it has never cost more than 100$. Once I heard the price, I wanted to call a different company, but then I was on the hook for the 99$ privilege of having the gentleman tell me what I already knew...the line needed snaked. Lesson learned. Go elsewhere. Eco plumbing runs circles around these folks.

I called on a Friday morning and spoke with a nice lady who booked a tech to come out the same day between 12-5 pm to replace our sump pump. I told her we already have the new unit. I asked for a ballpark estimate for labor and she wasn't able to tell me that over the phone, which should have been a red flag. She assured me that rhe tech would look at the situation, give me a quote, and once agreed upon, perform the work right then. So..we waited and Roody showed up a little after 5 (the company did text to let me know he was running behind). He looked at the sump pump pit and determined this basic plumbing repair would take him over an hour to do and he doesn't usually use box store products, but he would do it for us, though he would highly recommend their company's commercial grade system. So he went out to his truck to gather quotes. He came back in and told us It would be $615 to replace the pump. For 1-1.5 hours of labor. Guys this is a plumber. Not an anesthesiologist or lawyer. Do not let this company rip you off. Their commercial grade system was over $3k. Needless to say we declined. Maybe we were naive, but we did not realize corporate companies like this charge significantly more than local plumbers. Lesson learned.