Hilltop Plumbing & Heating
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Not Verified
No emergency data in reviews
Mid-Range
Based on review analysis
1 concern
1 of 5 reviews reports significant project delay (3+ months) on permit appeal with complete loss of communication and customer deposit retained despite failure to complete work
Trust Score: 0/100 · Based on 48 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 48 Reviews Tell Us
Emergency Response
Critical communication failure on permit-dependent work: customer left waiting three months with no updates while company was 'appealing with the town,' then scheduled additional inspection without completing any remedial work
What To Watch Out For
Critical communication failure on permit-dependent work: customer left waiting three months with no updates while company was 'appealing with the town,' then scheduled additional inspection without completing any remedial work
1 of 5 reviews reports significant project delay (3+ months) on permit appeal with complete loss of communication and customer deposit retained despite failure to complete work
Quality & Professionalism
Outstanding workmanship quality mentioned in 3 of 5 reviews, with customers noting meticulous attention to detail and professional crew behavior
Handles full project scope including permits, inspections, and cleanup without requiring homeowner coordination
Communication
Critical communication failure on permit-dependent work: customer left waiting three months with no updates while company was 'appealing with the town,' then scheduled additional inspection without completing any remedial work
Pricing
Accurate estimates and transparent pricing on completed projects
Customer reviews
Reviews from Google, Yelp & more
Vinny responded to my call immediately and unclogged my toilet on a Sunday! He was reasonably priced, professional, and had excellent communication! I will be using him for any of my plumbing needs moving forward. Thank you!!
Highly recommended! I recently had a new oil burner installed, and I couldn’t be happier with the experience. The owner, Vinny, is a licensed plumber who supervised every detail from start to finish. The men on the job were professional, punctual and extremely clean. They were genuinely a pleasure to have in my home. The price was competitive, but more importantly, I had complete confidence the job was being done the right way. The workmanship is outstanding. Honestly, the oil burner room looks very cool now! Whenever someone sees it, they always comment on what a great job was done. Thank you, Vinny!
Hilltop Plumbing and Heating did an outstanding job on our home elevation project in LB, which included all new gas, water, and heating plumbing. Their estimate was accurate, they showed up every day on time, and the crew was neat and respectful of the rest of the house and floors. They also handled all of the necessary permits and inspections, which made the whole process much easier for us during a difficult time. They cleaned up after themselves and removed all debris, and the owner even came by personally to inspect the completed work. We haven’t had a single leak or issue since. Honest, reliable, and truly professional — highly recommend. BZ
Do not recommend! Literally go anywhere else!! The quote was great, initial assessment great. Was three months in, they were “appealing with the town”, no further updates. Scheduled another inspection without doing any additional work since failing inspection. Waste of time. Took my deposit. Ended up with another company that did the work and finished the permit within 3 weeks. Consider the next guys, they aren’t it.
I converted my home from oil to gas and contracted Hilltop Plumbing to handle the abandonment of the underground oil tank. The team did a great job in a single day. They were on time, diligent about doing everything by the book since this is a regulated activity, and cleaned up all the debris when they were done. This was all done at a very fair price too.
Business details
Service area
Based in Patchogue. Serves 12 nearby cities within 20 miles:
Hilltop Plumbing & Heating